To: Tim Oliver who wrote (898 ) 3/2/1999 11:56:00 AM From: Mel Spivak Read Replies (2) | Respond to of 1082
Things are really happening now in the CTI industry: Microsoft Windows to use Dialogic phone software LOS ANGELES, March 2 (Reuters) - Promising to merge phone and fax functions into computers, Microsoft Corp. (Nasdaq:MSFT - news) and Dialogic Corp. (Nasdaq:DLGC - news) on Tuesday said Microsoft planned to build Dialogic software into the Windows computer operating system. By agreeing to incorporate Dialogic software directly into Windows, Microsoft will make such features standard in the computer industry. More than 90 percent of personal computers run Microsoft Windows. The plan marks a breakthrough endorsement for the so-called computer telephony industry, which has labored in obscurity for years while awaiting mainstream acceptance. Microsoft said it will license Dialogic's CT Media server software, and Dialogic will provide development services to Microsoft in return for $20 million and an equity investment of $24.2 million, giving Microsoft a 5 percent stake in Dialogic. Dialogic is a Parsippany, N.J.-based manufacturer of components that allow voice, fax, data, voice recognition, speech synthesis and phone operator call center management features to be offered in computers. The company's separate CT Media software allows a computer user to send voice calls or faxes over the Internet. It also incorporates what is known as ''unified messaging'' features that allow users to view on a single screen incoming phone calls, faxes and e-mail and to automatically route outgoing calls. The deal promises to accelerate the use of computer telephony add-on boards. The Dialogic software is based on open standards that will allow Windows PCs to use equipment from a range of manufacturers including Dialogic and rivals like Brooktrout Technology Inc. (Nasdaq:BRKT - news).