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Non-Tech : Costco, slow but sure? -- Ignore unavailable to you. Want to Upgrade?

To: WalleyB who wrote (869)	3/3/1999 9:23:00 PM
From: Curbstone	Read Replies (2) \| Respond to of 1147

Jim, I have just instituted a transfer of my account from Etrade to DLJ Direct. Etrade has screwed up my account about 5 times, each one requiring waits on hold for customer service of sometimes more than an hour. And even then the problems have not been resolved correctly. We're talking simple stuff too, like converting from a traditional to a Roth IRA. They didn't close the tradional account when the Roth was opened and then deposited my next check into the tradional. It took 8 days to get that one straightened out. Shoot Jim that automatic little portfolio tracker has NEVER, in one entire year, reflected my actual holdings. My list goes on and on, I won't bore you or the thread with it. This transfer could take months, so I'm moving my funds into less volatile stocks, and just getting the hell out while I still can. Every day that E*trade's price deteriorates something inside me rejoices. My reasons for going with DLJ are as follows: I can open an account online and begin trading immediately; every time I've called customer service I found myself talking with a real live person in less than 10 minutes; DLJ has never once screwed up my accounts or made any stupid mistakes; my trades and confirmations have been quick, actually very quick; and perhaps best of all, their new software, Marketspeed, resides on your hard drive so you don't have to constantly refresh web pages as you browse their site or work your account, only the relevant data is accessed via the web. The software is fast, elegant, very intuitive, and free. Also there has been talk of spinning off DLJ Direct in a separate IPO, if that were to happen it might help to have an account with them. DLJ is the only online broker today that I would pay $20 bucks a trade for. Hope this helps, Mike