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Strategies & Market Trends : The Final Frontier - Online Remote Trading -- Ignore unavailable to you. Want to Upgrade?

To: Paul Fiondella who wrote (6644)	3/4/1999 11:06:00 PM
From: Gary M. Reed	Respond to of 12617

Paul, I've only been with them for about a month or two, so my assessment may not be the best, but I have had no complaints. Have always gotten effective fills and have never experienced any downtime, knock on wood. And whenever I have a question, I can always get a helpful employee without being put on hold. Their customer service makes Schwab look like a bucket shop. Again, I don't have enough experience with them to boldly recommend yet, but if this service level keeps up, I'll volunteer to do commercials for them. I have really been pleased and if you asked me for a complaint or something I didn't like about them, I'd be hard pressed to come up with one. Haven't tried to get money out yet. Although I think I saw something about check writing capability when I filled out the account forms. Getting money in, I ACAT'd an account over to them and it went through fine. Good luck, Gary