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To: denni who wrote (75686)3/7/1999 4:52:00 PM
From: Glenn D. Rudolph  Read Replies (1) | Respond to of 186894
 
Microsoft to address Windows 98 privacy issue
By Martin Wolk
SEATTLE, March 7 (Reuters) - Microsoft Corp <MSFT.O>. will
fix a flaw in Windows 98 that allowed the software giant to
collect unique computer identifying information without a
user's knowledge, company executives said on Sunday.
But a software programmer who detected the problem said he
remained concerned Microsoft was amassing a huge database that
theoretically could be used to track down the authors of
individual documents.
Rob Bennett, a group product manager at Microsoft, said the
company learned on Friday that Windows 98 users were
transmitting a unique hardware identification number during the
registration process -- even when they specifically elected not
to send data about their hardware.
The problem first was disclosed in Sunday's New York Times.
Bennett said the bug would be fixed in an update to the
widely used 8-month-old operating system, expected to be
released over the summer.
The issue affects only users whose computers have Ethernet
adapter cards, most common in office computers connected to a
local area network, but it raises new questions about privacy
in a world in which people increasingly exchange electronic
information over the Internet.
Microsoft also said it plans to eliminate a feature in its
Office 97 word processing and spreadsheet software after
concerns were raised about the use of the hardware
identification number to generate unique numbers for each
document.
"We're very, very concerned about privacy issues and the
perception of privacy issues, so this is not going to be there
in Windows 2000," said Steven Sinofsky, a Microsoft vice
president.
Richard Smith, president of Phar Lap Software Inc. in
Cambridge, Mass., said he discovered the Office and Windows
issues and brought them to Microsoft's attention after privacy
concerns were raised about identification numbers on Intel
Corp's <INTC.O>. new Pentium III computer chips.
"I was explicitly looking for a problem like this," said
Smith, whose company produces industrial operating systems and
software development tools, including many that support
Microsoft platforms.
He said he was concerned that Microsoft is building a
database of Ethernet addresses that "allows them to track where
documents came from."
And he said he suspected that the automatic transmission of
Ethernet addresses in the Windows 98 registration process was
part of an effort by the company to detect software piracy.
"I don't think this is a bug," he said. "I think it's very
intentional."
Microsoft's Bennett denied the machine identification
numbers were being used in anti-piracy efforts.
And he said Microsoft's database of such numbers --
provided during the optional registration process -- is used
only when users call the company for technical support.
"We're not using these IDs for marketing or for tracking
user behavior," he said. "It's not something were interested in
doing. It's not something they're designed to do."
Sinofsky, who heads up Microsoft's Office operations, said
that because anybody could use a given computer or change
identifying information on a document, it was "not conceivable"
that a specific document could be linked to a specific person.
But he acknowledged there was a legitimate "emotional" element
to such concerns.
"I would say most people don't quite get how computers
work, and they're suspicious of computers in general," he said.
"That's probably why a lot of these privacy concerns are
happening."