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Technology Stocks : AUTOHOME, Inc -- Ignore unavailable to you. Want to Upgrade?

To: JakeSki who wrote (6118)	3/9/1999 5:25:00 PM
From: Jing Qian	Read Replies (2) \| Respond to of 29970

Rolling out @Home service is a lot more difficult than AOL. 1) TCI must upgrade the plant. 2) TCI must upgrade the cable to leads to your neighborhood. 3) TCI must dispatch 2 technicians to every household to install. 4) And the installation sometimes is not straight forward. In my case it took them 3.5 hours and 2 phone calls to their lead tech for help. In 96, all AOL had to handle is 1), not 2,3,4. On the flip side, @Home has advantages that AOL didn't have. AOL spent the money to educate the population. @Home doesn't need to do the same anymore. All they need to do is to convince people that the difference experience is worth it.