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Technology Stocks : America On-Line (AOL) -- Ignore unavailable to you. Want to Upgrade?

To: Annette who wrote (6295)	3/9/1999 4:11:00 PM
From: PDL	Read Replies (1) \| Respond to of 41369

a lowly phone operator at AOL Let's not disparage AOL's telemarketers or customer service reps... Not only are they the "front line" for AOL's customer contacts (other than the service itself), but each telephone operator represents probably a $500K investment on the part of AOL (I'm assuming a 20 year career, equipment, training, supervisor and most importantly, the cost:benefit of a disatisfied-vs.-satisfied customer). Not meaning to pick on you Annette, but I hate to see disparaging remarks about any employee in a company in which I have an interest. If that "lowly phone operator" is taking advantage of profit sharing and/or a 401K, he/she probably has more AOL stock than I do and will retire a multi-millionaire! ;-)

To: Annette who wrote (6295)	3/9/1999 10:28:00 PM
From: Ed Forrest	Read Replies (1) \| Respond to of 41369

"Who knows what a lowly phone operator at AOL would say?"Or just maybe what she knows. Keep posting Irene .Also,more posts like #6721 and less schoolboy cheerleading and wild predictions would serve this thread well.Check out the Dell thread, for the most part it is straight forward and informative.A good portion of the posts here are good reading,but some,are well,just plain silly.I expect to be taken to task for this post but these are my thoughts and this is a forum for all to express same. Ed Forrest