To: TokyoMex who wrote (60439 ) 3/10/1999 1:10:00 AM From: Mr. Park Read Replies (3) | Respond to of 119973
LOL SCTC... Tuesday March 9, 4:41 pm Eastern Time Company Press Release SOURCE: SCT Second Largest Municipal Utility in North America Implements SCT Customer Information System Toronto Hydro Now Using Banner(R) to Serve Largest Commercial and Industrial Accounts; Preparing for Deregulation in 2000 MALVERN, Pa., March 9 /PRNewswire/ -- SCT (Nasdaq: SCTC - news) announced today that Toronto Hydro is using the Banner customer information system in a live environment to serve its top 24 commercial and industrial accounts. Serving 650,000 customers in Ontario, Toronto Hydro is the second largest municipal utility in North America, with revenues of $2 billion. Toronto Hydro was created through the amalgamation of six municipal utilities on January 1, 1998. Toronto Hydro, East York Hydro, Etobicoke Hydro, North York Hydro, Scarborough Public Utilities, and York Hydro were consolidated into the new Toronto Hydro company. The 24 accounts that Toronto Hydro is currently serving and billing using the Banner system account for approximately 20 percent of the energy provider's revenues. Toronto Hydro is in the process of replacing a 20 year old in-house mainframe at its Toronto office with the Banner Customer Information System. Lissa Lowes, Toronto Hydro's manager of CIS Development said, ''The implementation of the Banner customer management system is a move to prepare the municipal utility for the province's Electricity Act, which establishes open competition in Ontario by the year 2000.'' ''The Banner system provides us with much more flexible functionality and allows us to provide better information and services more quickly to our customers,'' Lowes said. ''The implementation of the Banner system at Toronto Hydro provides us with an excellent opportunity to get to know our customers better by maintaining a detailed history of customer accounts, consumption and payments. '' In preparation for deregulation, Toronto Hydro plans to expand use of the Banner system to serve an additional 229,000 customers later this year. Lowes said the Banner system will allow Toronto Hydro to establish marketing programs quickly and efficiently. ''For example, once we determine a new rate, we can immediately implement it into the system,'' she said. ''Not having to reprogram the system is faster and easier.'' Bill Mahoney, president of SCT Utility Systems, an SCT business, said, ''We congratulate Toronto Hydro for its initial phase of implementation, and look forward to continuing our relationship. Toronto Hydro's ability to serve its key accounts today is testimony of SCT's commitment to our clients achieving operational status as quickly as possible. This successful project, at the second largest municipal utility in North America, fortifies SCT's position as a true worldwide leading provider of client/server customer management and fulfillment systems for the utility industry.'' SCT is a recognized leader in providing advanced application software designed to meet the global needs of public and private utilities. Its leading-edge products support comprehensive customer management, fuels management, and supply chain management processes for utilities and energy services companies moving aggressively into the age of deregulation. SCT, headquartered in Malvern, PA, is a leading provider of client/server, mission-critical, enterprise software and a series of information technology services for higher education, manufacturing and distribution, government, and utilities. The company provides long-term information and technology solutions and is a recognized leader in outsourcing. SCT has approximately 3,600 employees and serves more than 2,500 clients worldwide. For more information, visit SCT's Web site at www.sctcorp.com.