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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: WalleyB who wrote (1688)	3/10/1999 9:51:00 PM
From: RickT	Read Replies (1) \| Respond to of 3262

Confirmation woes: My confirmations go to four places. My Etrade alerts, two email accounts and my pager. Now I'm used to slow confirmations, but for two trades a while back I never received ANY confirmation. Never. I wrote them and the response (two weeks later) was, "We sent them. You just didn't read them." Now couldn't they just admit that they might have messed up? I was livid. I called and talked to the usual cocky young kid who confirmed, "I'm sure we sent them." I talked to a manager who said, "I just looked in your Etrade Classic mailbox and there are a lot of unread messages there." I told him I don't use Classic. He said I should check there before claiming that they didn't send me confirmations.

To: WalleyB who wrote (1688)	3/12/1999 1:19:00 AM
From: Elmer Rauckman	Read Replies (1) \| Respond to of 3262

Even though my buying power showed as enough, I have been denied purchases because it was actually less. Now I do know of cases where ETrade let orders go through far in excess of a person's buying power. It seems to vary, I guess it depends on what they are doing with their software that day. Still, I do like what they offer - I just wish they could deliver it 99% of the time. By the way, I could not do anything on the system from 10:14 to about 11:15 EST this morning. I placed an order and got back the famous and irritating "Service Not Available" when I submitted the order. I am just glad it was not an important one. happy trails and trading ejr