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To: Patriarch who wrote (28969)3/13/1999 6:01:00 PM
From: Mang Cheng  Read Replies (2) | Respond to of 45548
 
"Why the PalmPilot Will Kill the PC"

By Tiernan Ray

March 2, 1999

TECHNO LUST is all about first impressions. No
technology ever gets a second chance to show its
deeper, more sensitive side. That's why Apple
Computer's (AAPL) current "comeback" seems so
anemic: We've seen this show before.

In the realm of first impressions, the hand-held
electronic organizer sold by 3Com (COMS), the Palm
connected organizer, is all about instant gratification.
The humble personal computer, on the other hand, is
all about diminished expectations. 3Com is winning the war of first
impressions; the PC is losing miserably.

I just bought a brand new Compaq Presario for under a thousand dollars --
the model the company calls its "Internet PC." Picked it up at Staples. I
wanted to see how the other half lives, all those people we keep hearing
about who don't make much money and who'll buy these cheapie
computers in order to get on the Web. The experience was less than
breathtaking. During the interminable startup process, I was reminded who
wears the pants in this relationship, with one splash screen for Compaq,
then another splash screen advertising Bill Gates' Windows 98.

Another 15 minutes passed while a whole bunch of programs I hadn't asked
for but that came with the computer all tried to install themselves at once.
The modern PC is hostage to a decade of bundling arrangements. Finally, I
was offered a tour of Windows, as if I'd just landed in some beautiful country
rather than the lowest circle of hell. And I hadn't reached the Internet yet.

The PalmPilot, the latest version of which is number V,
is pure dazzle. The thing can't get any smaller. Like a
stylish pocket lighter Lauren Bacall would have used in
one of her movies, it has a striking black and white
screen that is astoundingly sharp and clear. It's really
remarkable. Almost better than paper, actually. It
jumps quickly to things you want to do, such as
looking up phone numbers. Sleek, fast and
no-nonsense, the Pilot is just right for the Web. It's not
connected yet, but it will be. The next version (Palm
VII) will come out later this year with a Web browser and a wireless Internet
connection, using technology from Alpha Industries (AHAA). That will be
perfect.

Microsoft's (MSFT) competing product, called the Handheld PC (or HPC),
could put up a fight. A few new models are just starting to show up in
stores, all of them with beautiful color screens. But they're too big. You
can't fit them in your pocket, like a Palm, so why not just buy one of the
many stunning PC laptops coming on the market from Fujitsu, Sony,
Toshiba, Sharp, etc., which have CD-ROM drives and beautiful 14 inch
screens?

At the same time, there's too much in the HPC. Once sucked into the maw
of Windows, with all its icons and buttons, you find getting on the Net in one
of these devices is still like fishing for your house keys in the dark. And
there are too many models. At chop shops like CompUSA, where
knowledgeable staff is trained to resist the come-ons of customers, figuring
out the salient differences between these various devices is utterly
bewildering. The Palm has two models, old and new.

A friend says her dog destroyed her HPC over the weekend. Chewed the
buttons off and smashed the display. The Palm has an anodized aluminum
case that's probably impervious to canines. So she went out and bought a
Pilot to replace the HPC.

3Com has become the Apple Computer of yesteryear, without the
pretentious TV commercials. Steve Jobs introduced us to techno lust.
("Your computer is your friend. Say, Hi.") 3Com is perfecting the art with
ruthless precision; the PC is trying to boot up. 3Com is inventing Internet
computing, while Bill Gates and his various hosts lose their grasp on the
next generation. So, Macintosh fanatics, why aren't you out there buying
3Com stock?

Mang (a slightly old article from Smartmoney)