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Technology Stocks : Compaq -- Ignore unavailable to you. Want to Upgrade?

To: isdsms who wrote (53668)	3/17/1999 9:13:00 AM
From: Elwood P. Dowd	Read Replies (1) \| Respond to of 97611

New Information On Compaq Website Compaq Offers Industry's First Human-Enabled ECommerce Customer Service Solution NetACD Now Available at www.netacd.com HOUSTON--(BUSINESS WIRE)--March 17, 1999--Continuing to deliver on its vision to provide powerful business solutions for Internet-enabled enterprises, Compaq Computer Corporation (NYSE:CPQ - news) today is delivering a web-based solution designed to bring the personalized, human touch associated with ''brick-and-mortar'' customer service to the Internet. Compaq NetACD software solution enables online businesses to provide a live, full-motion video and voice link between the service agent and the customer, enabling customer engagement and reducing the risk of customers leaving the website. For a demo or to download NetACD Lite at no charge, please visit Compaq's Web site at: netacd.com. In addition, Compaq also offers NetACD Enterprise software that allows the service agent to take control of a visitor's browser and walk the customer through the website, explaining where critical information can be found. The NetACD Enterprise product suite is available immediately and includes solutions like NetACD Agent Software, Configuration Manager, Queue, Call Manager and Management Reports. For more information, visit netacd.com. Founded in 1982, Compaq Computer Corporation is a Fortune Global 200 company. Compaq is the second largest computer company in the world and the largest global supplier of personal computers. For more corporate information, see: compaq.com. Note to Editors: Compaq, Registered U.S. Patent and Trademark Office. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Contact: Compaq Computer Corporation SoHanna Park, 408/285-9228 sohanna.park@compaq.com or Shandwick International Dave Black, 650/596-5800 dblack2@shandwick.com More Quotes and News: Compaq Computer Corp (NYSE:CPQ - news) Related News Categories: computer hardware, computers, internet Help Copyright © 1999 Business Wire. All rights reserved. All the news releases provided by Business Wire are copyrighted. Any forms of copying other than an individual u