Novell house divided over NDS for NT giveaway
By CHRISTINE BURNS Network World, 03/15/99
To be free or not to be free? That is the question Novell's brain trust is mulling as it considers the future of its directory for Windows NT networks.
Novell executives want to get Novell Directory Services (NDS) for NT installed in as many IT shops as they can before Microsoft gets its Windows 2000 Active Directory out the door. But how far is Novell willing to go?
In one camp are CEO Eric Schmidt and top strategy man Chris Stone, who want to give the product away. In the other are the board of directors, conservative-minded marketing vice president John Slitz and sales head Ron Heinz, who all want to hang onto the NDS for NT revenue stream.
Users are split.
"Free NDS for NT would be a brilliant move," says Larry Bradley, an IT manager with the Georgetown University business school in Washington, D.C.
IT budgets are being consumed with Y2K remedies, so there isn't a lot of money available for new products. If Novell makes NDS for NT free, it "would allow more shops that have a mix of network operating systems to quit asking the NetWare or NT question," Bradley says.
But even a free directory wouldn't sway Ed Bianco, chief information officer at Lowell General Hospital in Lowell, Mass., to deploy NDS for NT on his 20-server NT 4.0 network. Bianco tested NDS for NT, but he decided it was not worth the effort.
"Why would I roll out one directory for a year or two and replace it with the one I want?" Bianco says. "I've got to roll out Windows 2000 anyway, so I might as well do the directory then and go through the pain only once."
One California systems integrator who deals with Novell and Microsoft products warns that deploying NDS for NT can make irreparable changes to NT security files. Those changes would make an eventual migration to Active Directory more difficult. "So while free NDS for NT could be a nice carrot, there are other [reasons why] users are holding off on it," he says.
Stephen Bacon, an engineer with the integration firm NetConnect in Cambridge, England, agrees.
"While NDS for NT might reduce administration costs, the risk of increased operating system support costs are quite real," he says. "And neither company is really bending over backwards with support help when there is an issue using both products."
The argument for freeware
The free NDS for NT faction is confident that the 6-year-old NDS is easier to deploy and use than the fledgling Active Directory will be when it ships toward year-end. The group contends that if Novell can get NT-only shops to give the product a try, they'll like it. Then maybe the shops will opt out of the anticipated migration hassles of moving to Active Directory.
Now in its second iteration, NDS for NT sits on top of Windows NT 4.0 servers and gives administrators the ability to centrally manage access to them via NDS. Because NDS also runs on NetWare, Sun's Solaris, Linux and IBM S/390 boxes, an administrator can centrally control access to all of the boxes using a single set of directory tools.
Novell has had some success selling NDS for NT to its traditional NetWare customers who have had to deploy NT as application servers or branch-office servers, explains Todd Chipman, an analyst with Giga Information Group in Santa Clara, Calif. However, the company has had almost no penetration into sites where NT is the primary network operating system, Chipman says.
Currently, Novell charges $695 per replicated NT Server box plus $26 per end-user connection.
But internal opponents to the freeware plan worry about what effect the move might have on Novell's bottom line.
After dropping to an all-time low of $6 per share in April 1997, Novell has made a slow, steady climb back to Wall Street respectability.
Novell stock topped off at $24 last week, immediately following an announcement that the company was releasing beta code for a new, highly scalable version of its directory called NDS Version 8. The turnaround is largely credited to Novell's focused directory message and its efforts to build new products that tap into NDS (see story, this page).
Analysts who attended an NDS briefing earlier this month say top strategy man Stone characterized NDS for NT pricing as a "subject of intense debate" among his colleagues. Stone declined to comment for this article.
Novell's Michael Simpson, director of product marketing, says product pricing is reviewed routinely. For example, Novell cut the original price of NDS for NT 1.0 by more than 60% last March after customers complained it was too expensive. Additionally, Novell extended its free upgrade promotion for NDS for NT 2.0 until the end of April for users who have previously purchased the first version.
However, the decision to give away NDS for NT has yet to be made, Simpson says.
Novell has promised an update to NDS for NT 2.0 later this spring with a new version that runs on a pure IP network. Additionally, Novell will ship a version of the product later this year that will be based on NDS Version 8, Simpson says.
Either release date would be a logical time for Novell to change the NDS for NT pricing scheme. The sooner the better, analysts say.
"They should be out there seeding the market with this stuff as fast as possible," says Bob Sakakeeny, an analyst with Aberdeen Group, a consultancy in Boston. Directories are not like browsers because companies don't deploy directories and then swap them out easily, he adds. "If Novell gets people invested in NDS, they are likely to stick with that at Active Directory's expense," Sakakeeny says.
"[Novell executives have] got to decide whether they are going to take a short-term hit in revenue in order to ensure their long-term success," Giga's Chipman says.
Other analyst noted that Novell could easily cover any revenue shortfall with the billion dollars it has in the bank. o xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Interested in others thoughts on this. Seems like they are painting a picture of division between Schmidt/Stone and BOD/Slitz in term of how to price/sell NDS? TIA, QuadK
Go NOVL! Thanks ML! GO! |