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To: Elwood P. Dowd who wrote (53671)3/17/1999 9:21:00 AM
From: Red Scouser  Respond to of 97611
 
03/17 08:33 New Information On Compaq Website; Compaq Offers Industry's First
[CPQ-news]

New Information On Compaq Website; Compaq Offers
Industry's First Human-Enabled ECommerce Customer Service Solution;
NetACD Now Available at www.netacd.com

HOUSTON--(BUSINESS WIRE)--March 17, 1999--Continuing to deliver
on its vision to provide powerful business solutions for
Internet-enabled enterprises, Compaq Computer Corporation [CPQ-news]
today is delivering a web-based solution designed to bring the
personalized, human touch associated with "brick-and-mortar" customer
service to the Internet.
Compaq NetACD software solution enables online businesses to
provide a live, full-motion video and voice link between the service
agent and the customer, enabling customer engagement and reducing the
risk of customers leaving the website.
For a demo or to download NetACD Lite at no charge, please visit
Compaq's Web site at: netacd.com.
In addition, Compaq also offers NetACD Enterprise software that
allows the service agent to take control of a visitor's browser and
walk the customer through the website, explaining where critical
information can be found. The NetACD Enterprise product suite is
available immediately and includes solutions like NetACD Agent
Software, Configuration Manager, Queue, Call Manager and Management
Reports. For more information, visit netacd.com.
Founded in 1982, Compaq Computer Corporation is a Fortune Global
200 company. Compaq is the second largest computer company in the
world and the largest global supplier of personal computers. For more
corporate information, see: compaq.com.
Note to Editors: Compaq, Registered U.S. Patent and Trademark
Office. Product names mentioned herein may be trademarks and/or
registered trademarks of their respective companies.
--30--rn/sf*
CONTACT: Compaq Computer Corporation
SoHanna Park, 408/285-9228
sohanna.parkcompaq.com
or
Shandwick International
Dave Black, 650/596-5800
dblack2shandwick.com

Today's News On The Net - Business Wire's full file on the Internet
with Hyperlinks to your home page.
URL: businesswire.com



To: Elwood P. Dowd who wrote (53671)3/17/1999 9:24:00 AM
From: Red Scouser  Respond to of 97611
 
03/17 02:16 U.S. FTC to announce approval of Intel deal-report

WASHINGTON, March 17 (Reuters) - The Federal Trade Commission
is set to announce approval of a surprise settlement struck last week
with Intel Corp.[INTC-news] just before a major antitrust trial against
the chip maker was set to begin, the Washington Post reported on
Wednesday.

The article, quoting unnamed sources, said details of the pact will be
made available on Wednesday.

The government had accused Intel of using its dominance in making
the chips at the heart of most personal computers to bully its
competitors and stifle innovation.

The Federal Trade Commission, which had brought the charges last
June, said on March 8 that the proposed agreement still had to be
voted on by its full four-member commission within the next few
days.

The agreement tracks much of the remedy the FTC had sought in the
case, persons with knowledge of the deal told Reuters when it was
first announced.

The FTC got Intel to stop withholding products or intellectual property
when it has a dispute with customers, according to the sources.

Intel won exceptions to that remedy in special circumstances. And it
need not admit that it holds monopoly power for the processors that
run personal computers.

The FTC had charged that Intel withheld information, prototypes and
technical assistance when computer makers would not surrender
their intellectual property for free.

The suit was one of two high profile cases brought last year by the
government against the nation's leading high-technology companies
in the personal computing industry.

The Justice Department's case against software giant Microsoft Corp
[MSFT-news]. continues.