Lucent Technologies Makes It Possible for U S West Customers to Send Single Voice Messages to Friends and Family Across 14-State Region
BusinessWire, Wednesday, March 17, 1999 at 09:10
MILPITAS, Calif.--(BUSINESS WIRE)--March 17, 1999--
U S WEST becomes first-in-nation to market Lucent's Message Send
Plus services
Lucent Technologies today announced that U S WEST Voice Messaging
customers are the first in the nation to benefit from Lucent
Technologies' Message Send Plus(sm) service, a convenient way to
share good news with family, friends, business associates and
customers in other cities or states throughout U S WEST's 14-state
region.
U S WEST is the first company to market Lucent's Message Send
Plus service, which allows U S WEST customers to benefit from the
integration of Lucent's Messaging Link (tm) technology with U S WEST's
Voice Messaging service. Lucent's innovative technology enables U S
WEST Voice Messaging customers to send a single message to other Voice
Messaging subscribers throughout U S WEST's region. With the service,
customers can broadcast information such as new addresses and phone
numbers to friends and family, schedule conference calls and meetings
with associates, or even plan family reunions. Sending one message to
multiple recipients can complete these traditionally time-consuming
activities quickly and simply.
"Lucent's Message Send Plus service is a convenient and
time-saving way to broadcast messages, whether you're alerting
co-workers or community interest groups about a meeting, or spreading
the word to family and friends about a new baby," said Teresa Taylor,
vice president of Integrated Solutions at U S WEST. "Now there's no
need to make individual calls -- just record your news, enter the
destination phone numbers and press the pound key to deliver a single
message to multiple mailboxes."
Lucent's Message Send Plus service is available now to all U S
WEST Voice Messaging customers. Messages sent outside of the
customer's calling area via Lucent's Message Send Plus service are
charged 40 cents per destination mailbox. There is no fee for messages
sent locally with U S WEST Voice Messaging. More information on U S
WEST's Voice Messaging services and Lucent's Message Send Plus service
can be obtained by calling U S WEST Residential Customer Service at
1-800-244-1111 or the U S WEST Small Business Group at 1-800-603-6000,
or can be found online at uswest.com
About Lucent's Messaging Link Technology
Messaging Link technology makes the convenience of Lucent's
Message Send Plus service possible. By connecting a service provider's
messaging systems through a networking architecture, Messaging Link
technology allows service providers to increase their subscribers'
messaging capability and reach. Messaging Link technology operates as
a voice mail switching center to provide subscriber verification and
routing of messages.
"Messaging Link technology allows service providers to take the
first step in offering ubiquitous messaging, and we are pleased U S
WEST is helping Lucent extend this advanced capability to U S WEST
Voice Messaging subscribers," said J. Kim Fennell, senior vice
president, Lucent Technologies Octel Messaging Division. "Lucent will
provide the capability for U S WEST customers to send, forward and
distribute messages to a much broader audience than ever before,
making it possible to communicate via messaging throughout 14 states
from any place, at any time."
With Messaging Link technology, customers on one system can send,
forward and distribute voice messages seamlessly to users on other
systems, regardless of the messaging platform or geographical
location. Customers also can reply to messages or mark them as urgent
or private when sending to a user on another system.
Messaging Link technology supports both analog and digital
messaging protocols, allowing service providers to install it in
combination with any messaging system. It works with any messaging
system that uses AMIS (Audio Message Interchange
Specification)-analog, Lucent's OctelNet(tm) programs or VPIM (Voice
Profile for Internet Mail). In addition, Lucent expects future
releases of Messaging Link technology to connect voice messaging
systems to the Internet so subscribers could use their home or
wireless telephone to send and receive voice messages to Internet
e-mail addresses.
About Lucent Technologies
Lucent Technologies, headquartered in Murray Hill, N.J., designs,
builds and delivers a wide range of public and private networks,
communications systems and software, data networking systems, business
telephone systems and microelectronic components. Bell Laboratories is
the research and development arm for the company. For more information
on Lucent Technologies, visit its Web site at lucent.com
The Octel Messaging Division, headquartered in Milpitas, Calif.,
is a worldwide leader in providing voice messaging equipment and
services to telephone companies, cellular service providers,
businesses, governments and educational institutions in more than 90
countries. For more information on Lucent Technologies Octel Messaging
Division, visit its Web site at lucent.com
About U S WEST
U S WEST (NYSE:USW) provides a full range of telecommunications
services -- including wireline, wireless PCS, data networking,
directory and information services -- to more than 25 million
customers nationally and in 14 western and Midwestern states. More
information about U S WEST can be found on the Internet at
uswest.com
CONTACT: Tara Finney Emily Harrison
Lucent Technologies U S WEST
(408) 324-3220 (office) (303) 965-3235 (office)
(888) 578-2024 (pager) (800) 759-7243, PIN 3212411(pager)
tfinney@lucent.com egharri@uswest.com
-or-
Ed Beltram
Lucent Technologies
(303) 290-2453 (office)
(888) 734-0657 (pager)
ebeltram@lucent.com
KEYWORD: CALIFORNIA
INDUSTRY KEYWORD: TELECOMMUNICATIONS COMED COMPUTERS/ELECTRONICS
INTERACTIVE/MULTIMEDIA/INTERNET PRODUCT
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NYSE:USW US West Inc
NYSE:LU Lucent Technologies Inc
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