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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?


To: R. Bond who wrote (1805)3/19/1999 10:21:00 AM
From: Roads End  Read Replies (3) | Respond to of 3262
 
Put me in the "ETRADE Sucks" camp. Today is the second time this week their system has failed me. Their customer service people won't even acknowledge they are having problems. Isn't the first step to recovery the admission of the problem? If that is the case E*Trade has a long long way to go,
Steve



To: R. Bond who wrote (1805)3/19/1999 10:36:00 AM
From: Elmer Rauckman  Respond to of 3262
 
Spin - Sometimes I would liek to spin ETrade ! My message to them is QUALITY we want quality and reliability. IMHO they are growing the customer base too fast. It only leads to failure when all the new customers want to trade on the same day - then it goes down and pisses of the maximum possible number of customers. At least have a server that works 99.9% for the old customers who rely on it. Things get worse not better.