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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: wave~ who wrote (1900)	3/20/1999 7:30:00 PM
From: Bill on the Hill	Read Replies (1) \| Respond to of 3262

I applied for an inguiry about two stocks that they screwed up on. When I called in I was confronted by this arrogant woman customer service helper and I use that word loosely. The two trades were given to the service rep. One of the ticker symbols that I had a problem with was FLAS the new IPO that opened a few days ago. I had placed an order the day before and was trying to get back in to change the order. NOTICE the symbol she says I had no order on. No wonder, that is not the symbol I told her I had an order on. Dammmm, they really hire some sharp cookies don't they. The e-mail I received. ---------------------------------------------------------------------- Dear *********: Thank you for choosing ETRADE. In regards to requesting a trade inquiry for FLAG sell order, this is only available to actual entered orders. Any attempted transaction does not apply to a trade inquiry. An inquiry was placed for ***. You will get a response in at least 48 hours. For additional assistance, please contact us at 1-800-786-2575, Monday through Friday, from 8:00am to 9:00 EST or refer to the EStation Service Center or Learning Center. etrade.com ml EStation provides detailed instructions, definitions, and services to assist you in navigating your ETrade account. Sincerely, Phaedrea Sturkey ETRADE Customer Service -------------------------------------------------- Case #: ********** ---------------------------------------------------------------------- Like Cheech and Chong used to say, "Ain't that a PEACH!!!!" And these SOM'B's have the arrogance to suggest that I need to learn how to use their crappy site.