To: Scumbria who wrote (53307 ) 3/23/1999 4:35:00 PM From: Paul Engel Respond to of 1579896
scumbria - You can relax now ! Gateway Resumes shipping Kmart PCs. Paul {============================}zdnet.com Gateway resumes shipping K6-2-based Select PCs By John G. Spooner and Lisa DiCarlo Gateway Inc. says it has fixed problems with a motherboard that delayed the shipment of some of its new Select PCs, based on Advanced Micro Devices Inc.'s K6-2 chip. The news comes less than a month after the direct PC seller announced it would use AMD chips. The delay was the result of a problem with the PCs' motherboard that manifested itself in certain anomalies, such as prolonged boot-up times. The anomalies were discovered during quality-control testing on an early run of the new PCs. "We noticed an anomaly, so we put production on hold for a bit. We wanted to make sure that if we saw an anomaly that we didn't ship a bunch of them," said Mike Ritter, a director of product marketing in Gateway's Home Division. However, "this is not an AMD-specific problem." The anomaly was tracked to the PCI bus on the motherboard, which is manufactured by Microstar International. It wasn't seen in 100 percent of the machines, so some Gateway Select PCs were shipped. Ritter could not say how many. Full capacity production resumes Gateway made changes to the motherboard to correct the problem and updated several drivers, allowing it to resume full capacity production of the Select PC line this week. The North Sioux City, S.D., PC maker had been contacting some customers whose PCs were due to ship with the offer of a replacement system based on Intel Corp.'s Celeron chip at no additional cost. AMD officials in Sunnyvale, Calif., said they were aware of the problem and had worked with Gateway to help resolve it. Gateway can be reached at www.gateway.com.