To: Hawaii60 who wrote (3079 ) 3/24/1999 8:42:00 AM From: Hawaii60 Read Replies (2) | Respond to of 30916
Net2Phone Launches Customer Interactive Center HACKENSACK, N.J.--(BUSINESS WIRE)--March 24, 1999-- Real-time account access to all Internet telephony customers IDT's Net2Phone (NASDAQ: IDTC) has made account management easier for its users around the world. Today, Net2Phone launched "My Account" Interactive Information center on its secure web site, enabling the Company's Internet telephony users to access real-time information about their accounts. By visiting the Net2Phone web site at www.net2phone.com for PC-to-phone, or www.net2phonedirect.com for phone-to-phone, users can securely view their IP telephony accounts. Details displayed in the new section include all activities related to their calls and bills, including the time, length, destination, and charge for each call as well as a history of all payments and credits. "Most of our customers signed up with us online, and we believe that making this information easier for them to retrieve will heighten customer satisfaction," said David Greenblatt, Chief Operating Officer of Net2Phone. "We have been focusing much of our attention on fully integrated web-based solutions, and enabling our users to obtain all of their account information online is very important to us and our customers." Users can view their account detail in real-time using a variety of formats. They are able to set specific criteria for their call and bill searches, and can query by date or time. Users are also able to purchase new accounts or recharge existing accounts at either of these sites. A sample user name and PIN are available on the site to try the service. Users of the new Mail Call service can also change their preferences of retrieving their e-mail via telephone on a newly created secure web site at www.mailcall.net2phone.com. IDT is a leading emerging multinational carrier that combines its position as an international telecommunications operator, its experience as an Internet service provider and its leading position in Internet telephony to provide a broad range of telecommunications services to its wholesale and retail customers worldwide. The company provides its customers with integrated and competitively priced international and domestic long distance, pre-paid calling cards, Internet access and, through its Net2Phone product offerings, Internet telephony services including Net2Phone Direct, Net2Fax, Click2Talk, and easysurf.com. For more information about IDT's Internet telephony services, please visit www.net2phone.com. Except for historical information, all of the expectations and assumptions contained in the foregoing are forward-looking statements involving risks and uncertainties. Important factors that could cause actual results to differ materially from such forward-looking statements, include, but are not limited to, the competitive environment for Internet telephony, changes of rates of all related telco rates and services, legislation that may affect the Internet telephony industry, IDT's ability to operate the services described on a large scale commercial level. For additional information regarding these and other risks associated with the company's business refer to the company's reports filed with the SEC. CONTACT: IDT Corporation, Hackensack Public Relations: Sarah Hofstetter, 201/928-2882 sarah@net2phone.com Investor Relations: Janine Kutliroff, 201/928-4391 janinek@corp.idt.net