To: Sean W. Smith who wrote (6883 ) 3/27/1999 12:33:00 AM From: Dan Spangenberg Read Replies (2) | Respond to of 14778
Today I encountered a serious error/shortcoming with Drive Image 2.02 that makes me seriously reconsider going back to Ghost. I had made an image of a new NT install, 4 gig partition, 250 meg used, NTFS. I imaged it to C:, a 16 bit fat partition. This image is of a good solid NT install, good drivers etc, a good point to start NT over without reinstalling from scratch. This is kind of a test machine and due to a myriad of issues and errors (SP4!) I rendered it unbootable and I got to the point that I wanted to do a parallel NT install and then copy over the data files. I had about 1.5 gig of free space left on the drive and tried to restore the image file and install it on the 1.5 gig of free space, resizing it to fit. This should be possible because the original image file only had 250 meg used. It kept giving me an error that current destination was not large enough for the restore. After spending 45 minutes on hold at Powerquest tech support (no exaggeration on the 45 minutes!) I was told that image files of NTFS partitions cannot be resized during a restore. So if you do an image of 100 meg of data in a 4 gig partition, it can only be restored to a 4 gig partition. This is a serious flaw in my mind. I can find no mention of this shortcoming in the manual or on the website. The technician apologized and told me that they are "working on it". I pressed him and he said it should be fixed in the coming new 3.0. I tried to make enough space on the drive for a 4 gig partition by resizing the old, bad NTFS partition with partition magic. It didn't work due to a error 1512, Partition improperly dismounted, that can only be cleared by a chkdsk /f on the damaged partition. But since NT isn't bootable this is kind of hard to fix. Aarrrrggghhhh!!!! Yes I know there are ways and workarounds to all of this and I will get there sooner or later, but it really shouldn't be this hard. I am mostly using this post to vent my frustration. I think Powerquest should at least document this. Until this is fixed , DI is not an industrial strength tool serious enough for use with NT. I am going to test this further at home this weekend, maybe there is something I have missed. Sorry for the long post, maybe everyone is aware of this and I am just the last guy in town to know. Wouldn't be the first time! <gr> Any experiences with this? Good Luck Dan