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To: rupert1 who wrote (55024)	3/28/1999 9:16:00 PM
From: Red Scouser	Read Replies (2) \| Respond to of 97611

+++* OT +++* Victor: What do you make of this- London Times 28 March99 pp 3-16 BA staff laugh as bosses keep missing the boat. Here is an e-mail that has been doing the rounds at British Airways. It goes: "once upon a time BA and Virgin Atlantic decided to have a boat race on the Thames. Both teams practised long and hard to reach their peak performance. On the big day they were ready as they could be Virgin won by a length. BA became discouraged and senior management set up a project team to investigate the problem. "Its conciusion was that the Virgin team had eight people rowing and one person steering. The BA team had one person rowing and eight people steering. Senior Management immediately hired consultants to study team structure. Millions of pounds were spent and several months later they concluded that too many people were steering and not enough were rowing. "The next year the team structure was changed to four steering managers, three senior steering managers and one executive steering manager. "A performance and appraisal system was set up to give the person rowing more incentive to work harded and become a key perforner." we must give him empowerment and enrichment-that ought to do it." they concluded. "The next year, the big day arrived and Virgin won. BA laid off the rower for poor performance, sold off the paddles, cancelled capital investment and halted development of the new boat. Then they gave high performance awards to the consultants and disributed the money saved among senior management." A note on the bottom of the message reads "this would be funny if it were not true"