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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel? -- Ignore unavailable to you. Want to Upgrade?

To: micny who wrote (4054)	3/29/1999 6:51:00 AM
From: zuma_rk	Respond to of 20297

Morning, folks -- Hope everyone is well... Two quick items I stumbled across this morning that reinforce the notion that "Dial-Tone Quality" and "Barriers to Entry" are two extremely important pillars for success in the Internet Age: Survey Finds 32% of Fortune 500 Web Sites Do Not Offer Online Customer Communication: biz.yahoo.com and Amazon to offer on-line Auctions: cbs.marketwatch.com From the first article: Many sites are unable or unprepared to respond to inbound customer contact via e-mail or Web forms. By neglecting or delaying customer responses, companies miss the opportunity to create stronger customer relationships -- the critical element for effective online customer communication programs. -- 64% of the Fortune 500 Web sites surveyed do not provide an e-mail option for customers. Of the 36% that have e-mail, 46% did not respond. -- 53% of the Fortune 500 Web sites did not have Web forms for customer data collection. Of the 47% that have forms, 45% either bounced or did not respond. Unbelievable! As a recent article mentioned re: Checkfree -- "The market is Pete's to lose..." Just some early-morning thoughts.... RK