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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: Dale Baker who wrote (1965)	3/29/1999 2:50:00 PM
From: Barronio	Read Replies (1) \| Respond to of 3262

4 calls to Bridge tech support and they are little help. They completely botched this. I finally figured it out on my own, though. I was getting "class not found" errors from Netscape when running pulse. Turns out the new version downloads the java app to your system once, rather than every time you run it. Tech support told me to go to etrade.bridge.com and it would install the app. This probably does the trick for most people, but for me, nothing. They didn't know why. I finally figured out that for their system to work, you need "Enable Javascript" and "Enable AutoInstall" turned on in the advanced preferences. Once I turned these on, exited and restarted netscape, then went to etrade.bridge.com, it installed the java app (with some grant/deny privileges dialogs). Still didn't work for me, loaded the app but it locked up Netscape completely and I had to reboot. They still had no clue why. Finally I found that by turning "Enable AutoInstall" back off again, now the level 2 works. Maybe this last part was a coincidence and they fixed something in the interim, I don't know. Probably their system works out of the box on some version of Netscape, with the right preference settings, just not the ones I use.

To: Dale Baker who wrote (1965)	3/29/1999 7:37:00 PM
From: Texas77	Read Replies (1) \| Respond to of 3262

Dale, I noticed that I couldn't get on LII using Netscape - but I got right on using MSIE. Looks like Gates may be helping some of the services with their programming (smile). I noticed this once before when I first started using LII. Now I keep both Netscape and MSIE loaded and try them both anytime I have trouble getting in. I am staunchly against government regulation - but maybe Gates deserves the current headaches. Seems like MS tries to impede the competition every chance he gets - and maybe not always fairly!