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Non-Tech : CompUSA (CPU) -- Ignore unavailable to you. Want to Upgrade?


To: Sparky65 who wrote (1911)3/30/1999 12:11:00 PM
From: UFGator93  Read Replies (1) | Respond to of 3187
 
The service is pretty bad at most of the CPU's that I've been to as
well. So, I think it's not just a local problem. However, with as
many stores as CPU operates, it's only natural that at least a few
of them are going to have service problems. Has anyone had
experience with ones that have good service?

CPU service, while bad, doesn't even compare to that of Best Buy.
Their service here in Atlanta is horrible. It seems like every
time I go in there, they have only two lanes open and seven to ten
customers waiting in each lane. I've seen this more times than I
care to remember.

So, bad service alone isn't going to sink CPU. The loss of market
share, lower margins, and generally perceived decline of demand in
the computer industry are the real killers.

I very much disagree with the "buyout" crowd. CPU will have to turn
things around themselves for the stock to go up, in my opinion.

disclaimer: long CPU

Damon



To: Sparky65 who wrote (1911)3/30/1999 12:11:00 PM
From: John C. Hom  Read Replies (2) | Respond to of 3187
 
I have gotten a good level of service in manhattan CPU.

The store is very well stocked and service is fast.

John H



To: Sparky65 who wrote (1911)3/30/1999 1:38:00 PM
From: Forest Gump  Read Replies (1) | Respond to of 3187
 
I travel a lot as a software architect and I have to tell you that service and trafic is based on individual stores. Our Tampa store is jammed at all hours while the one near me here in Houston never seems to have more than 20-30 customers at most and thier service people are like retards

But, I certainly don't go to best buy for computer equipment. Best Buy is for families picking up junior a new PC. CompUSA however gives me all the software, all the toys, all the cable, crimpers, and connectors, Oh yeah, and I get my corporate discounts ... it's my church

Also, every time I walk into a best buy I feel like I am in a K-Mart.... there are filthy little digusting creatures all over the place.... children and teenagers.