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Technology Stocks : Lucent Technologies (LU) -- Ignore unavailable to you. Want to Upgrade?

To: KYA27 who wrote (6925)	3/31/1999 9:12:00 AM
From: JustMy2Cents	Read Replies (1) \| Respond to of 21876

Lucent Technologies Signs $175 Million Agreement With Home Depot; Will Provide DEFINITY Wireless Systems for 750 Stores Business Wire - March 31, 1999 09:16 ATLANTA--(BUSINESS WIRE)--March 31, 1999--Lucent Technologies today announced it has signed a five-year, $175 million agreement with Home Depot to provide the world's largest home improvement retailer with telecommunications equipment and software for 750 new stores. The agreement calls for Lucent, a long-time Home Depot strategic supplier, to install its DEFINITY(R) Wireless Business System in all new stores. The system's multiple phone lines and conference, transfer, hold and display capabilities allow Home Depot associates to check inventory and prices or consult with in-store experts without ever losing contact with the customer. This capability has aided both customer satisfaction and productivity, according to Home Depot. The wireless system will be integrated with Lucent's DEFINITY ProLogix(TM) Solutions switch, which will act as a server for in-building wireless, paging and call center functions as well as regular telephone service. The agreement also includes all wiring, and multi-year maintenance agreements with Lucent NetCare(R) for 24-hour, seven-days-a-week support that includes installation, repairs and remote monitoring and diagnostics using Lucent's Bell Labs-designed Expert Systems. Last year, Lucent helped Home Depot launch 140 new stores, and installed the DEFINITY Wireless Business System, the number one in-building wireless system in the United States, in more than 500 other locations. "Our relationship with Lucent has grown stronger over the years because they have worked to address our concerns," said Dave Strauss, Home Depot's director, Telecommunications and Purchasing. "They understand our communications needs and their innovative products support our growth while allowing our associates to concentrate on customer service, which is our first priority." "We like to think of ourselves as an integral component of Home Depot's communications department, and we are proud of the trust they've placed in us," said Karen Siegel, Lucent's global account director for Home Depot. "Home Depot has been a Lucent customer since 1981, and we look forward to working with them as they continue their strong growth." DEFINITY ProLogix Solutions is a full-featured, high-performance, global telecommunications business switching system with 40 to 400 lines and 600 ports. Networking, Automatic Call Distribution/Help Desk, Wireless, Virtual Office and Advanced System Administration packages are available, as are Internet Protocol and ISDN trunk interfaces. Lucent is No. 1 in the U.S. wireless business communications marketplace. In 1998, Lucent had more than 40 percent of the in-building wireless market as measured by handsets shipped, according to Phillips InfoTech. Lucent has mobile business products for all the major telecommunications standards in the world. Home Depot is the world's largest home improvement retailer, with 779 stores in North America and new stores recently opened in Santiago, Chile and San Juan, Puerto Rico. The company is continuing its expansion into South America with a new store planned for Argentina. For more information about Home Depot, go to homedepot.com Lucent Technologies, headquartered in Murray Hill, N.J., USA, designs, builds and delivers a wide range of public and private networks, communications systems and software, data networking systems, business telephone systems and microelectronic components. Bell Laboratories is the research and development arm for the company. For more information on Lucent Technologies, visit its web site at lucent.com. CONTACT: Lucent Technologies Richard Larris 908/953-2219 (office) 732/294-1772 (home) larris@lucent.com or Robyn Roberts 908/953-7805 (office) 973/829-8498 (home) rrroberts@lucent.com or Home Depot Jerry Shields 770/384-2741 (office) jerry_shields@homedepot.com Regards, JM2C