To: arisetech who wrote (706 ) 4/2/1999 7:52:00 AM From: Ron Schier Read Replies (1) | Respond to of 848
BellSouth Wireless Data Offers Four-Tier Operator Service Program to Its Interactive Paging Subscribers WOODBRIDGE, N.J.--(BUSINESS WIRE)--March 29, 1999-- BellSouth Interactive Paging(SM) Service customers now have an exclusive Operator Service program that offers four different levels of service ranging from standard operator-assisted text messaging to the premium OneConnect(tm)Service, a virtual personal communications center. The operator service options, which are tailored to meet the varying professional and personal needs of BellSouth'Interactive Paging Service customers, are being provided by The National Dispatch Center, Inc. (NDC), the nation's largest provider of operator dispatch and wireless messaging services. BellSouth's Interactive Paging Service lets users respond to and initiate messages from virtually anywhere in the U.S. at anytime via Internet e-mail and other one-way, two-way and interactive pagers, and send messages to fax machines and telephones. The four levels of operator service give mobile professionals an unprecedented range of enhanced messaging options such as personal greetings, multiple-device customer accounts, and comprehensive packages, including voice mail. The BellSouth operator service options include: Standard Operator Dispatch Service, Enhanced Personal Greeting Service, Corporate Toll Free Service, and OneConnect Service. ''As the industry's leading interactive paging service provider, it is essential that we continuously upgrade the choices we offer our customers - such as our four-tier Operator Service Plan - to better keep them 'always on and always connected,''' said Jim Kelly, vice president, Interactive Paging, BellSouth Wireless Data. ''We selected The National Dispatch Center to provide these services because of the company's high-level of efficiency and reliability in ensuring that our subscribers receive their messages in the most accurate and timely fashion.'' ''We are very excited about the opportunity to work with BellSouth Wireless Data as they roll out their interactive paging solutions,'' noted Daniel Moody, Vice President of Strategic Sales for NDC. ''BellSouth Wireless Data is one of the leading-edge companies forging the development of new two-way messaging technology and services. We look forward to working with them closely to develop other operator dispatch and wireless messaging services to support their innovative services.'' BellSouth's Standard Operator Service lets Interactive Paging Service subscribers receive text messages on the RIM Inter@ctive(tm)Pager 950 from callers via a nationwide, toll-free number. The Enhanced Personal Greeting Service works just like the Standard Operator Service but users also receive a toll-free number that is unique to them and can record a greeting in their own voice. This message can be changed by the subscriber at any time. The advanced Corporate Toll Free Service allows corporate accounts with multiple devices to access all devices through one, unique toll-free number, which is answered by an operator who announces the company name. When callers dial the corporate 800-number, they simply ask for the name or I.D. number of the individual they wish to message. BellSouth's executive level OneConnect Service provides on-the-go professionals with a personal toll-free number and the comfort and convenience of their own virtual communications center in the palm of their hands. This advanced, one-stop service lets callers reach the subscriber via pager, supports numeric and operator-assisted text messaging, voice mail, live Call Connect and fax with notification to the subscriber's pager, and notifies the subscriber of a call. OneConnect subscribers also have the ability to use OutDial and teleconferencing services. All four tiers of operator service are available now to Interactive Paging Service subscribers by calling the customer support number at 1-800-304-3044. Prices range from 50(cent) per 80 character message for the Standard Operator Service to $8.95 per month for OneConnect with an additional 25(cent) per minute charge for voice mail, fax, Call Connect, OutDial and teleconferencing services. There also is a one-time $25 activation charge for all four levels of service.