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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: stockman_scott who wrote (113990)	4/2/1999 3:45:00 PM
From: stock_bull69	Respond to of 176387

Good articles in CNET & SF Gate giving all the juicy detail of the guy who masterminded the Melissa virus: news.com sfgate.com

To: stockman_scott who wrote (113990)	4/2/1999 7:58:00 PM
From: kemble s. matter	Respond to of 176387

Scott, Hi!!! RE: Rollins: We're scouring for anything that could come up and bite us. In fact, we ask ourselves all the time, "What is our greatest fear?" Whenever we find something, we try to figure out how we can embrace it. [An example is] services. And the delivery of a perfect product all the time. In our business, nobody does that very well. We see this huge gap between what we do and what we think the customer wants. Anybody who would come along and do any of those things better, faster, or in a new manner could maybe out-Dell Dell. So we are constantly paranoid. We believe what Andy [Grove] said kind of jokingly-only the paranoid survive. SERVICE SERVICE SERVICE SERVICE SERVICE....OOOH I know who could possibly handle that.... :o) This is the one concern that Michael has always said he is wary of...not having the service for the rapid growth of the company...Service is the key to why DELL is #1...and will continue to be #1... Best, Kemble