To: TLindt who wrote (4342 ) 4/6/1999 11:16:00 PM From: david barr Respond to of 20297
Just a snipet from a TMF interview with INTU CEO Harris (March 23) Don't recall it being mentioned here. TMF: Financial services have been a big early winner on the Internet, thanks to the proliferation of online brokers and such. Are there still some financial services needs out there that you feel are not being fully served yet on the Net? Harris: Absolutely. In fact, I would put it the other way. I think that we've seen a relatively quick adoption of discount broker online trading activities, but relatively slow adoption so far to Internet-based banking -- bill payment, bill presentment, insurance origination, mortgage origination, payroll, etc. Some of these have just started -- tax preparation online, for instance. This is our fist big year in online tax preparation. And even so, it's still on an order of magnitude smaller than what we continue to do on the desktop. So I think the most and largest opportunities for growth in the online delivery of financial activities are ahead of us. TMF: You mentioned the electronic bill paying business where you provide the front-end services and Checkfree, your partner, provides the back-end services. Which of these partnerships, especially in financial services, do you see blossoming in the future? Harris: Well, a whole host of them. I think the definition of connective financial activity assumes and requires an electronic connective partnership of multiple entities. So for instance, when we do tax preparation we are connecting with the IRS and most of the states electronically. And electronic filing volume is just soaring. This year's volume is more than double last year's volume, and last year's volume is more than double the prior year. Just about everywhere you go in the financial space, whether it's insurance or mortgages or bill payment or presentment or banking or brokerage or online payroll or business services, effectively what the Internet allows us to do is connect the front end and the back end to the benefit of the customer and the provider. That's kind of the essential piece of what makes online financial activity so promising. fool.com