All, Galvin of MOT on growth - note 1 billion subs and more than one phone each portion - think cdma market share - do some royalty math
from the Far Eastern Economic Review
Getting the Message A host of novel uses may spur handset demand
By Charles Bickers in Hong Kong
April 8, 1999
Chris Galvin, the CEO of U.S. electronics and phone maker Motorola, settles into his chair at the company's Hong Kong offices and spreads an array of gadgets across the desk. His digital booty includes mostly wireless phones in sizes ranging from pocket to penknife. Somewhere in the mix, says Galvin, is a phone for everyone.
In fact, more than one phone. Motorola and other major wireless phone makers now bank on each user buying two or more, in a market that industry watchers forecast will grow by 20% a year until 2005. "For the next 10 to 15 years, it's just going to be a great business," says Galvin.
In the near term, he adds, users will want to have one or more mobile phones for different uses. But within two to five years, a looming explosion in demand for wireless Internet access will usher in a whole new generation of communications tools.
Today, about 10% of ordinary voice calls around the world are made using wireless telephones. Within 10 years, Galvin expects this figure to rise to around 50%. This will probably happen relatively quickly in Asia, where many new consumers find it easier to get a wireless connection than a land line. Nokia, a leading cellphone maker based in Finland, agrees that wireless phone systems will become as common as line-based ones. The company expects that by 2005 mobile users worldwide will total 1 billion--slightly more than the total number of fixed phone lines.
The immediate focus for manufacturers is designing phones for different uses, even for different times of the day. "We think people will be using a combination of mobile phones," says Galvin. The handset people use during their workday, he says, may have a host of advanced features--offering the performance of an electronic organizer for keeping track of contacts, phone numbers and schedules, while also allowing access to e-mail and the Internet. During leisure hours, when users might only need to make voice calls, they might opt to carry a smaller, lighter phone that doesn't sport so many options. They would use a single phone number, though, inserting their individual subscriber identity module--or SIM--card (issued by a mobile-phone-service provider), into each phone, or by having multiple SIM cards with the same number.
Making phones smaller is easier than integrating advanced data capabilities and Internet access. That's why so many tiny phones, often smaller than a deck of cards and weighing under 150 grams, are already widely available. Nokia's sleek, metallic 8810 is a good example. This 100-gram silver phone looks like a flashy, undersized electric razor. Its sliding cover, though, reveals a phone equipped with built-in data capabilities and the latest technologies for improving call quality.
At a recent technology fair in Hanover, Germany, the three biggest manufacturers--Motorola, Nokia and Sweden's Ericsson--demonstrated their latest dual-band models, so called because they will work on both of the common frequencies in the Global System for Mobile--or GSM--networks, which are the most widespread in Asia and Europe. Ericsson showed its tiny T18, which will pack features like voice-activated dialling and answering and a vibrating alert into a 148-gram frame, and Nokia its 3210, which has an integral antenna to reduce bulk, weighs 152 grams and will keep working for up to 10 days without recharging. Both phones will be available in the second quarter of this year. Motorola also unveiled the world's smallest dual-band GSM phone--its 87-gram v3688, about the size of a small candy bar.
The v3688 lies on Galvin's desk next to a new triple-band phone, the L7089, which is also able to access GSM networks in the United States that use a third frequency. Galvin is confident these new designs will draw significant interest in Asia, particularly in Hong Kong and Singapore, whose cellphone-toting masses are keen to adopt the latest consumer technology.
Now that people have caught on to using mobile phones for chatting, Galvin says the industry faces a new challenge: promoting wireless data applications. Mobile-phone makers believe that cellphone users will also want to turn to the Internet as a key information source. New phones--or what the industry refers to as "wireless information devices"--will be designed to maximize the Internet's potential. Nokia officials say that 10%-15% of all mobile phones sold within two years will have Internet browsing capability--a task normally reserved for a computer with a much larger screen than a mobile phone.
Galvin says manufacturers have done a lot of work to try to make such pint-sized browsers usable tools. Small phones' screens will probably impose limitations. For example, they might relay only short e-mail messages or access Internet services that use few graphics and small amounts of information. Users could tap into the Internet, buying or selling shares or reserving tickets for the opera at Web sites specifically designed for cellphone users.
Larger business-oriented phones would have bigger screens--about the size of those found on electronic organizers--capable of displaying longer e-mail messages and accessing more-complex Internet sites. Now developers are busy creating software that will allow cellphones access to the Internet without a traditional computer and keyboard.
In a move to dominate this nascent market, Motorola, Ericsson and Nokia have teamed up in a joint venture called Symbian. It will work with Psion Software of Britain to research and develop new ways of using Psion's Epoc operating-system software in mobile phones, giving them Web-browsing capabilities.
The three cellphone makers have also agreed on a common technology for easing connections to the Internet, called the Wireless Application Protocol, or "WAP." At the technology fair, Ericsson lifted the curtain on its R380 media phone: Due out next year, it will use both Epoc and WAP. Nokia plans to introduce its 7110 Communicator phone within a few months; it will be able to use WAP to surf the Internet.
Next year, SmarTone in Hong Kong and KG Telecom of Taiwan will introduce high-speed wireless data access to their networks, making it quick and easy to browse the Internet. Service providers elsewhere in Asia are likely to follow suit. Even faster data-transmission speeds will eventually be possible now that Ericsson and U.S. telecoms manufacturer Qualcomm have settled legal and commercial differences that had held up agreement on a common standard third-generation wireless systems, or "3G."
With such high-speed data transmission available to mobile-phone users, videophones that allow callers to view each other while they're talking may finally gain currency, too. After all, says Galvin: "People just love to communicate, and they'll keep finding new ways to do it."
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