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Strategies & Market Trends : Anthony @ Equity Investigations, Dear Anthony, -- Ignore unavailable to you. Want to Upgrade?

To: Wolff who wrote (28205)	4/8/1999 6:46:00 PM
From: Wolff	Respond to of 122088

More stuff to check on CYOE insider Alan J. Andreini youthservices.com sec.gov TICKETS.COM PURCHASES 1-800-TICKETS FOR $1 MILLION Company Develops First-Ever Web Integrated Call Center Contacts: Jim Eber (jeber@kratzco.com) Kratz & Co. 212.979.2700 x 241 Karla Shurn (karla@tickets.com) Tickets.com 310.578.4211 Los Angeles, CA (November 18, 1998) - Tickets.com Inc., the nation's first comprehensive resource for any ticket, anytime, anywhere, officially announces the purchase of the national toll-free number 1-800-TICKETS for over $1 million in cash and stock. The company will support the toll-free number with the industry's first-ever web- integrated call center. All transactions orchestrated over the phone will be seamlessly integrated with orders placed on the Web. The acquisition of 1-800-TICKETS, coupled with the state-of-the-art designed call center, further strengthens Tickets.com's objective to offer all consumers an easy-to-use, one-stop location for all entertainment options - accessible by phone and through the Internet. InterWorld* Corporation, an enterprise-class Internet commerce solution provider, partnered with Tickets.com to create an unprecedented breakthrough in e-commerce call center technology. "We are extremely pleased to be working with such a forward-looking company as Tickets.com. A company that clearly understands what it takes to be successful in today's digital economy," says Alan J. Andreini, President and CEO of InterWorld. "Tickets.com not only liked the enterprise integration capabilities of our mission-critical solution, but were also equally impressed with the overall flexibility and ability to change business processes as their business evolves." "1-800-TICKETS and the e-commerce solution InterWorld has provided us is unprecedented in the ticketing industry," says President and CEO, Jim Caccavo. "Tickets.com will offer ease and convenience to all consumers whether they are using the phone or the Internet," he added. "The result of integrating our call center with a web technology infrastructure offers both unparalleled customer service and complete access to the world of tickets" About Tickets.com Tickets.com is the nation's only comprehensive resource that offers both extensive venue and event information and the sale of tickets to consumers. The company offers its one-stop sports, entertainment and travel ticketing services in the Internet at tickets.com and through the phone at 1-800-TICKETS. The world-class web-integrated call center captures the efficiency of the Internet and the ease of the phone to provide superior customer service linked to the widest ticket offering anywhere. Tickets.com was founded in 1997 and operates its corporate offices and call center in Los Angeles, California. About InterWorld InterWorld Corporation is a provider of enterprise-class Internet commerce software for sales, order management, fulfillment and customer service. The company develops, markets, and licenses high-performance, mission-critical enterprise commerce applications focused on the selling chain. InterWorld's products have been adopted by Global 2000 corporations, distributors, manufacturers, retailers, and Commerce Service Providers. Founded in 1995, InterWorld is a privately-held company headquartered in New York, NY, with offices in major U.S. cities as well as Australia, Canada, Europe, and Japan. For more information, visit InterWorld's World Wide Web site at www.interworld.com or telephone 1-877-ECOMMERCE. ### InterWorld is a registered service mark and a trademark of InterWorld Corporation. All other trademarks are acknowledged. Chris Faust Corporate Communications Manager InterWorld Corporation 395 Hudson Street, 6th Fl. New York, NY 10014 T: 212-301-2375 F: 212-301-2345 chrisf@interworld.com