To: Ron Kline who wrote (1365 ) 4/12/1999 12:07:00 AM From: Goolie2 Read Replies (1) | Respond to of 2414
<<I know some of us have complained about the customer service of NTBK, and I think they still need to address this much better. >> This is one of the reasons I like TBFC better. They have been a direct bank for 10 years. They have a telephone platform second to none, yes this costs more, but they target a higher balance customer. I won't open an account just on rate, I have to know that the bank I am doing business with is there whether I pick up the phone or log on. Agreed that banking doesn't require the same precise execution as brokerage. And while barrier to entry isn't high, it is much higher than that of online brokerage. I've said this before, the key is execution. As far a Brentsky's comment's I have to laugh because its all been said before by other shorts. Yes, TBFC and NTBK are extended. But they may get more extended before they consolidate. And I don't expect much of a pullback, I suspect they will hold within 20% of their highs and consoldate sideways for several weeks. If they do drop back, there are plenty of longs out there that sold shares cheap and early, and are looking for an opportunity to get long again. I say eBanking is one of the easiest plays on the net, you have book value and earnings. You don't have to worry about someone cornering the market or developing a technology that will render you obsolete. All you have to watch is account and asset growth. As long as account retention is good, (TBFC is 90%) charge offs are minimal, (TBFC is 6 basis points to the thrift industry's 10 basis points) and new products and services are added to widen margins, these stocks have years of upside before rolling over. I'm not adding to my positions here, but after a pullback or price consolidation, I may just do that. Good luck to all Goolie2@aol.com