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Non-Tech : Webstreet Online Broker (www.webstreet.com) -- Ignore unavailable to you. Want to Upgrade?


To: Boob who wrote (58)4/11/1999 11:57:00 PM
From: Carl van Rooyen  Read Replies (3) | Respond to of 114
 
Are you aware that Web Street's policy, quite contrary to their false advertising, allows confirmations to occur for up to 48 hours after a fill? Imagine the shock of learning that you just lost thousands of dollars on a stock that moved away from you. Only you didn't know that you owned it for 2 days!!!!!!! It happens at Web Street, to that I can testify.

48 Hours for a fill confirmation????
FYI, I have it in writing... Web Street usually denies it over the phone. Believe me, I've argued with people who simply can't believe this, and then they PM me a few weeks later saying "Yeah, you were right, it just happened to me. My account is wiped out."

Enough said? I'd suggest looking around some more. Even if you don't mind hearing days later about a fill, will you be comfortable getting the potentially sizable Reg. T calls that go along with their flawed system? Some people have even suggested to me that it ain't all by accident, either. Of course, I have no knowledge of motives or directives at this firm. I can only speculate privately about such things. In my case, what I do know for a fact is that they hardly ever return a call or email, and when they do it is with a total lack of respect. But that was just me. Their system caused me a major problem, and they didn't want to deal with it. So they simply ignored my dozens of calls and emails.

I will say this. If you are with Web Street, make sure you confirm everything you do on the phone immediately, when you can reach them. I advise you to use a recording device and tape every conversation. Note the time and date out loud, having the broker confirm your words, along with your described transaction. Personally, I am far too busy to sit on hold and go through that nonsense every day.

Good luck to you, and beware. I'm not making this up. The stock market just moves far too quickly for a sloppy brokerage like Web Street.



To: Boob who wrote (58)4/14/1999 11:28:00 AM
From: Paul Berliner  Read Replies (1) | Respond to of 114
 
Hey Carl, looks like I've been put in my place -
I just missed over $2K in profits today because the site crashed and
I couldnt place an order because I was in holding the phone waiting for a broker for 10 minutes - by that time the stock had risen 4 points and the options I wanted to buy went up X23! 1/16 to 1 7/16.
In the meantime, someone did snag them at 1/16 while I was on hold.