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Technology Stocks : DirecPC-Turbo Hughes Internet Satellite Dish -- Ignore unavailable to you. Want to Upgrade?

To: wily who wrote (26)	5/13/1999 6:46:00 PM
From: AJ Berger	Read Replies (1) \| Respond to of 36

Hughes Lies to it's own DirecPC Customers here is text directly from a recent mailing: (Big Red "You're Moving Up in the World." post card) "In the coming weeks, your DirecPC service is being moved from its current location on DirecPC's satellite to a new transponder that will help us serve you better. There's just ONE hitch. If you are using an old ISA-format card to receive your DirecPC service, you'll need a PCI card - or you won't be able to receive our service once we've made the move to our new location. But, don't worry, we'll send you a new PCI card free of charge. (goes on to describe how to get one) Note that we're not CHANGING satellites, so NO DISH REPOINTING will be required." (goes on about getting technical support) direcpc.com This offer is a complete bald faced lie, that will be biting thousends of DirecPC users in the ass next month. The fact of the matter is, there are many older DirecPC/ISA Card kits sold more than a year ago which are NOT compatible with this new PCI transponder because they have been pointed at special ISA support satellite ever since their Satellite failed completely early last year. This means owners of older ISA Card based Kits, will in FACT HAVE TO REPOINT THEIR DISH, and while DirecPC was willing to pay for this service back when their Satellite failed, they are NOT offerring to Pay the labor to repoint your Dish this time. This means that thousends of customers will have to climb on their roofs and REPOINT their Dish for the THIRD TIME IN TWO YEARS!!! (and believe me, you can use up several Sunday's till you actually find signal) I'm so fed up with these idiot liers, that I finally threw in the towel and cancelled my service. I just can't afford the time, aggrevation, and Repointing labor costs, every time Hughes decides to play musical Satellites with it's DirecPC customers. Hear I am, a pioneering customer from New York, who got a DirecPC Dish for $700 back before it was even in Distribution, and look at the way I've been shamelessly abused for my investment. It's pathetic. If I owned stock in this company, I'd pull the certificate out and burn them in feces.