To: Frank A. Coluccio who wrote (2616 ) 4/14/1999 5:51:00 AM From: Darren DeNunzio Respond to of 3178
Cisco In Deal To Get Geotel Telecom Unit Cisco Systems Inc. Tuesday agreed to buy telecommunications software company GeoTel Communications Inc. for $2 billion in stock -- Cisco's most aggressive move yet into a market now dominated by traditional phone equipment makers. GeoTel makes sophisticated so-called call-routing telecommunications software that can instantly match a customer's incoming call with his records. Cisco, the world's largest data networking company, said it eventually aims to marry the software with the Internet, allowing a Web surfer to ''click through'' and talk to a customer service representative. The deal is Cisco's first foray into software that directly interacts with customers and beyond its traditional software that runs its data networking gear, said Don Listwin, Cisco executive vice president. The deal also expected to jump-start Cisco's push into the corporate phone world, analysts said, noting that it ups the ante in the battle with Lucent Technologies Inc (NYSE:LU - news) ., the world's largest phone equipment maker and Northern Telecom Ltd (NYSE:NT - news), the second-biggest. ''This provides our software the vehicle for reshaping the call center marketplace'' that eventually will be based on Internet standards, said John Thibault, GeoTel's chief executive. He declined to comment whether there were other suitors for his company, which will retain its headquarters in Lowell, Mass. Founded in 1993, GeoTel has 310 employees. The acquisition would be Cisco's second-largest following its 1996 purchase of StrataCom Inc. for $4.5 billion. The offer values each GeoTel share at $60.50, a 37 percent premium to GeoTel's closing price of $44.25 on Nasdaq Monday. GeoTel didn't come cheap. At $2 billion, Cisco has agreed to pay $6.45 million per GeoTel employee and 45 times its 1998 revenues of $44.9 million. Analysts said the high price reflected the rising stakes in the battle between Lucent, Cisco, Northern Telecom and others as they race to sell gear that will power next-generation communications networks carrying voice, video and data simultaneously. ''This again shows how Lucent and Cisco are at war,'' said Michael Cristinziano, an analyst at Gerard Klauer Mattison & Co. in New York. ''Now Cisco's going into Lucent's backyard.'' Under the deal -- expected to close by the end of July -- Cisco will exchange 0.5138 shares of its common stock for each share and option of GeoTel, which on a fully diluted basis amounts to about 32 million shares. GeoTel surged $12.38 to $56.63 in afternoon trading on Nasdaq, while Cisco stock fell $2.63 to $115.13. Traditional telecommunications equipment companies such as Lucent, Northern Telecom and France's Alcatel already sell call center software, but, analysts said, it is now tightly integrated and bundled with older circuit-switched equipment. ''As of today, Lucent will stop trying to sell this (GeoTel's) product, as will (Northern Telecom),'' said Paul Sagawa, an analyst with Sanford Bernstein. ''But it's going to be a little while before Cisco can really integrate this into a full end-to-end offer for the call center market.'' As the pace quickens to migrate voice networks over to digital networks using Internet standards, Lucent and Cisco will increasingly find themselves looking to buy the same companies, analysts said. ''The old-world players are looking for new-world transition companies and we will see ourselves coming up against each other in deals from time to time,'' Listwin said. Just last week, Cisco agreed to pay a combined $445 million in stock for closely held Fibex Systems Inc. and Sentient Networks Inc. to acquire technology that helps combine voice and data on one network. Cisco agreed to pay about $100 million for Fibex, said a Cisco spokesman. And, according to people familiar with the deal, Lucent swooped in and offered to pay more but balked at paying twice as much Cisco was offering. Fibex ultimately picked Cisco. ''This strategy makes sense,'' Cristinziano said of the GeoTel deal. ''If you're going toe-to-toe with a Lucent, you need this kind of state-of-the art technology.'' Cisco shares closed Tuesday at $114.125, down $3.625