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To: rupert1 who wrote (57609)4/13/1999 3:03:00 PM
From: P P Bravo  Respond to of 97611
 
Tuesday April 13 2:00 PM ET

Pfeiffer: Compaq troubles just a 'hiccup'

By Charles Cooper, ZDNet

Updated at 10:25 AM PT

HOUSTON -- Compaq Computer Corp. CEO Eckhard Pfeiffer said
Tuesday the company's short-term troubles on Wall Street will not shadow the computer maker's
long-run prospects.

Late Friday Compaq (NYSE:CPQ - news) warned that its first quarter earnings would fall far
short of Wall Street's expectations. Analysts immediately raised red flags, expressing concerns
about the company's ability to successfully digest earlier acquisitions.

When the stock market opened for trading on Monday, investors punished Compaq's stock,
sending it down over six points. But during a keynote address to several thousand Compaq
customers gathered here for a company-sponsored conference, Pfeiffer suggested that the episode
was just a passing hiccup.

"This will not slow us down. We will move forward aggressively," said Pfeiffer, less than a minute
into his keynote address. "We fully intend to expand our business and grow market share
profitably in 1999," he said.

That was the last reference to current events as Pfeiffer then segued into his prepared remarks
outlining the company's objective of raising its profile in the market for Internet-based business.

"Our goal now is Internet leadership," he said.

A motivated shareholder
During a question-and-answer session later Tuesday morning, Pfeiffer said securities law
restrictions prevented him from going into more detail until the company officially announces its
earnings later this month.

But, asked whether he -- personally -- believes in Compaq's stock as a good investment, Pfeiffer's
face broke into a broad smile.

"I'm a significant owner in Compaq stock, and if anybody has an incentive to make the stock move
up, it's me," he said.

But Compaq officials acknowledge they have a tough selling job ahead of them. Indeed, the
company clearly is on the defensive, as it looks to ward off challenges, particularly from direct
vendors such as Dell and Gateway.

At a disadvantage?
Still, Pfeiffer strongly disagreed with suggestions that Compaq is at a disadvantage versus the
direct-PC makers.

He said the company provides a range of products and services to customers just as efficiently as
the competition.

But Kimball Brown, an analyst with Dataquest Inc., said Compaq still needs to bite a bullet that so
far, is not to its liking.

"They're getting killed on the issue of offering price protection to their dealers -- and that's
something that Dell doesn't need to worry about," he said. "They've still got challenging problems
to deal with."

Big plans for AltaVista
Pfeiffer said Compaq wants to turn AltaVista, the company's Internet search site, into a "leading
business site." He added that AltaVista now registers a billion page views per month.

Senior Vice President John Rose, who followed Pfeiffer on stage, echoed his boss, saying
Compaq intends to challenge rivals who are also jockeying for post position in the exploding
Internet business market.

"We have strong products, services and solutions for all your e-business needs today," he said.

But although Rose similarly touted the company's high-end product offerings, he was short on
detail as he made an expansive product pitch to customers in the audience.

Details still to come
Indeed, Compaq is using the Innovate '99 conference to bring together previously announced
policies under a single umbrella -- a point acknowledged by Pfeiffer as he ducked out of offering a
broader vision.

"We've been doing all these things -- we're just bringing more focus and giving it a name," he said,
adding that Compaq sees a huge business opportunity supply Internet structure and services.

"And as we figure that out in total, we'll announce it."