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Gold/Mining/Energy : Day trading in Canada -- Ignore unavailable to you. Want to Upgrade?


To: BradC who wrote (2775)4/14/1999 5:47:00 PM
From: Benjamin Ng  Read Replies (3) | Respond to of 4467
 
Reply from InvestorLine (snippets from my inbox):

Date: Wed, 14 Apr 1999 16:28:56 -0400
From: InvestorLine <info@investorline.com>


> Will InvestorLine clients be able to, in the near future, place stop
> loss/limit orders online? This is the one feature I can think of that makes
> InvestorLine incomplete compared to some other discount brokers. If this
> was available, I believe the offerings would truly put InvestorLine at a
> competitive advantage to the others.

The difficulty with stop loss orders is that so many different exchanges have differing requirements for orders to be accepted. Therefore, special handling is required through an agent.

Short translation: Sorry, no-can-do. Don't hold your breath for it. Not gonna happen!

> One thing I don't particularly like (and I know a few people have echoed my
> sentiments) is the new equity order entry form. The drop-down list
> (Buy/Sell/Short) is defaulted to "Buy", which can easily be overlooked if
> the intent is to sell. I always double-check my orders, but it is very easy
> to overlook the subtle "Buy" order when the intent is, for example, to
> "Sell".
>
> With the OLD entry form, the Buy/Sell/Short options were presented by option
> buttons, which I believe most users would agree is better and less prone to
> errors. Scotia's Discount Brokerage has the Buy/Sell selections UNSELECTED
> by default, and generates a warning message if the user does not specify Buy
> or Sell. This, by design, is foolproof and I recommend that it be adopted
> for the InvestorLine site.
>
> Also, the contact phone number field used to be filled in with a default
> number. It would be nice if this could be pre-entered on the new form as
> well. Sometimes it's a nuisance to have to enter a phone number for each
> order, cancellation, and change.

We will be making changes to the client side of our website, so your comments will be passed on to our design team for consideration.

Short translation: Yeah, yeah, whatever... we'll think about it.