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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?


To: Elmer Rauckman who wrote (2174)4/14/1999 5:04:00 PM
From: zoya  Respond to of 3262
 
i have a question about my margin at etrade.
i have 50% of my money in cash.only 50% invested.
then why is it that etrade has a margin call
on my account?can anyone explain this?
of course, i could call them.but, i was just
trying to get answers without having to wait
for two hours on the phone.
TIA.




To: Elmer Rauckman who wrote (2174)4/14/1999 5:09:00 PM
From: OFW  Read Replies (1) | Respond to of 3262
 
Yep, I had exact same problem today and when I called the customer rep transferred me to Technical Support --- I finally hung up.

I think this problem has to do with the new site. If you don't properly "log off" then you seem to get trapped in a situation where the only way you can reaccess the system is to "log off" first. However, everytime this develops it's a result of ETrade disconnecting me and when I try to "log on" it turns out that I have to first "log out" from my previous session --- all very confusing.

The biggest problem, of course, the only way you can "log off" from the prior session is to get back into the system - which it won't let you do unless you can "log on" which you can't do unless you first "log off" . . .

. . . oh, how I do miss the Classic Site !!!!

Offie



To: Elmer Rauckman who wrote (2174)4/14/1999 6:58:00 PM
From: Rich B.  Respond to of 3262
 
Are you logging on thru a saved cache page? I Had this same problem before. I was told by someone else that if I went to the home page and clicked on the log in to log on it would reset things for me.

My problem right now is even getting on the site. It varies with the time of day. I just tried logging on at 6:05 and nothing yet. All my other favorite sites at least load, a little slow but they load.
Rich