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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: zoya who wrote (2185)	4/14/1999 9:46:00 PM
From: Jeffery Lakeshire	Read Replies (2) \| Respond to of 3262

That's terrible. I'm not at all surprised to hear about your misfortune. I hear more bad stuff about ETRADE than any other online broker. Well, what goes around comes around, and ETRADE will get it's payback for any unethical actions it may have committed. Datek frustrates me on a daily basis, but I sure haven't seen them do anything even remotely similar to the things that ETRADE users complain about. Have there ever been any class action lawsuits filed against ETRADE? I haven't heard of any, but I was wandering since there are so many complaints. One thing that a customer can do to make a mark is to call the Better Business Bureau. If there are a large number of legitimate complaints about a company, and most of those complaints are sent to the BBB, most likely the BBB would respond. JL

To: zoya who wrote (2185)	4/15/1999 4:02:00 AM
From: Dale Baker	Read Replies (1) \| Respond to of 3262

You should check with Steve Goldman on the Trading Desk thread, but I am pretty sure that limit orders go to the back of the line compared to market orders. If the NTBK MM's were swamped with market orders in a volatile environment, your limit order could easily be put aside while the price slides down below your target. The best traders I have seen use market orders to get in and out of hurricanes like NTBK. Then you can at least note the time your order was accepted and argue with ETrade later based on Time and Sales data. I did get ETrade to change a trade that way once. Helps to have Level 2 and see just what the bid/ask is when your order says it has been accepted. Trade confirmations - for everyone, don't rely on the confirmation messages. Go to Trading History and enter that stock symbol or today's date. You will see "Sold" executions there before the confirmation messages go out sometimes. Or if the portfolio function is actually working in market hours, the stock will disappear from the list.