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Non-Tech : BrowseMaster for Silicon Investor -- Ignore unavailable to you. Want to Upgrade?

To: Craig Richards who wrote (471)	4/15/1999 9:15:00 PM
From: Yamakita	Read Replies (1) \| Respond to of 1169

Craig, I'm having some bad crash problems when using BM. It is especially bad when I do the following: I go into a heavy thread like Dell, with several hundred (often more) new responses per day. I will get the first 150 (the limit I set; I don't know why I picked this number), let it all load, and wait till it's finished. Then I'll open up a new browser, and get the next 150. Sometimes I'll have three or four browsers open. The idea is to get as many messages as possible on screen, so that I can get offline (phone charges are extremely expensive in Japan) and read them all offline. I'm using IE 5, if that matters. Why is it crashing so much? Any advice? TIA, Yamakita

To: Craig Richards who wrote (471)	4/17/1999 8:31:00 PM
From: jlib	Read Replies (1) \| Respond to of 1169

Re: New auto-refresh feature OK, Craig, I have looked a little more carefully into what my problem is. It is not with auto-refresh per se but just with the implementation on the multi-message window. Having auto refresh on the main bookmarks window is a great idea. Here is what happens to me. I open a multi-message window from one of my bookmarks. Everything is fine and looks just as it used to. When finished scrolling through the messages I click on the "Refresh" button at the bottom. The screen is manually refreshed just like before except that now there is a new button that says "Disable auto-refresh" at the top instead of the "Refresh" button at the bottom. So, it is now in auto-refresh mode. I start reading the new messages and before I finish, BrowseMaster auto-refreshes and reloads the new messages along with the ones I was already reading. I think the intent maybe was that it would just append to the current list but if I am reading the messages the refresh causes the current position to restart back at the beginning of the current messages just as if I had hit reload in my browser menu and I have to scroll down to where I left off and in a moment it refreshes again and I lose my place again. If I click on the "Disable auto-refresh" button the whole list of messages is reloaded again and the auto-refresh disable only lasts until I reach the bottom and click on the "Refresh" button again to get new messages and then it starts auto-refreshing again in the middle of reading. Maybe the idea of auto-refreshing the multi-message window is workable if there is hardly any traffic but most of the threads I read have hundreds of messages a day so I can't read and auto-refresh at the same time and I can't turn of the auto-refresh permanently. Try the above on an active thread and you will see the nerve wracking result. As far as what I think would be most intuitive behavior, it would be something like the following. Clicking on the "Refresh" button does a manual refresh as previously instead of switching into auto-refresh mode. The new "Disable auto-refresh" button could then be a toggle between enable and disable auto-refresh. The root of the current problem is the assumption that clicking on the "Refresh" button means the user desires auto-refresh mode. Is this not a problem for anyone else? Best, Jimmy Liberato