Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Microcap & Penny Stocks : Tokyo Joe's Cafe / Societe Anonyme/No Pennies -- Ignore unavailable to you. Want to Upgrade?

To: Nescom who wrote (69033)	4/15/1999 11:45:00 AM
From: spy hard	Respond to of 119973

INFR and AOL!!!!Business Wire - April 15, 1999 10:16 NOVATO, Calif.--(BUSINESS WIRE)--April 15, 1999--Inference Corp. (Nasdaq:INFR), a leading provider of software and services for assisted service and customer self-service across the Web and Contact Center, today announced that America Online Inc. (NYSE:AOL) has deployed its k-Commerce(tm) Support solution to support its customer service operations. "There are a very few organizations in the world with the sheer volume of customers and customer interactions that America Online supports," said Charles W. Jepson, president and CEO of Inference. "AOL's focus on delivering the best possible customer experience has been a large contributor to their growth and success. We are very pleased that they deployed Inference's k-Commerce to drive their customer support efforts, and we look forward to a continuing alliance." "At AOL customer service and support are among our highest priorities. Inference has the same level of dedication to customer success and satisfaction as we do at AOL," said Keith Jenkins, AOL's Senior Vice President Member Services. Inference k-Commerce suite of products replicates the experience of a company's best customer service representatives to provide answers to questions and solutions to problems across the entire customer Contact Center, which includes the call center, Web, e-mail, IVR and chat. k-Commerce employs a flexible,conversation-based approach to problem solving, providing customers with a familiar and consistent interface regardless of which access mode they choose. Customers enter their questions in everyday language and then engage in a question-and-answer conversation to find a solution. This conversation leverages the knowledge of a company's best sales and service representatives in a comprehensive knowledge base, providing accurate and consistent answers and solutions across the Contact Center. About Inference Inference Corp. (Nasdaq:INFR) provides software and services for assisted service and customer self-service across the Web and the Contact Center. Inference's k-Commerce product suite is the first customer relationship management software that provides conversation-based knowledge-driven answers and solutions to customers across the entire customer Contact Center, including the call center, the Web, e-mail, Interactive Voice Response (IVR) and chat. Headquartered in the San Francisco Bay area, with international headquarters near London, Inference supports its customers from offices throughout North America, Europe and Asia Pacific through a global professional service and support organization. For further information, contact Inference at 415/893-7200, send an e-mail to info@inference.com or visit www.inference.com. The Inference logo and k-Commerce are trademarks of Inference Corp. All other company names and products are trademarks or registered trademarks of their respective companies. CONTACT: Inference Corp. Steven Gal, 415/893-7240 steven.gal@inference.com or Phase Two Strategies Kathleen Noonan, 415/772-8434 kathleen_noonan@p2pr.com ------ Previous \| Previous \| ------ \| Respond \| Quotes - 100-Day Chart - News - Profile - Earnings - Discussion - Web/Info View SubjectMarks Bookmark this Subject Inference (NASDAQ: INFR) Time: 11:25AM Last Trade 8 1/8 Change + 13/16 (+11.11%) Bid 8 3/16 Ask 8 1/4 Volume 0710,1000 Prev.Close 7 5/16 Open 7 1/2 Day Range 7 3/8 - 9 1/4 Last Tick 0Up0 Avg.Volume 060,8000 52-week range: 2 3/4 - 9 3/16 Discussion \| People \| MetaCrawler Subject Titles Only Full-Text This Subject Only Send questions and feedback to webmistress@techstocks.com Terms of Use ------ Previous \| Previous \| ------ \| Edit your message \| View SubjectMarks Bookmark this Subject Discussion \| People \| MetaCrawler Subject Titles Only Full-Text This Subject Only Send questions and feedback to webmistress@techstocks.com Terms of Use

To: Nescom who wrote (69033)	4/15/1999 11:46:00 AM
From: Doug Robinson	Read Replies (2) \| Respond to of 119973

BRKT-Prudential/Strong Buy! Target $30!! +DN 11:37 [BRKT] Prudential Ups Brooktrout To 'Strong Buy' From 'Accumulate'

To: Nescom who wrote (69033)	4/15/1999 11:49:00 AM
From: Panita	Respond to of 119973

XDSL continues to move up even in a bad market day. Up from under $3 less than one week ago.

To: Nescom who wrote (69033)	4/15/1999 11:50:00 AM
From: hotlinktuna	Respond to of 119973

suggested DDEQ yesterday at under 2 and today hit 3 1/2... PTEK at 14 3/4 broke 16 in minutes...IATV at 15 5/16 hit 16 in minutes. Sold the DDEQ....still holding others plus UBUY. Unfortunately still holding ELCO and am down there. Can't win em all...hlt