SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Compaq -- Ignore unavailable to you. Want to Upgrade?


To: Craig Freeman who wrote (58861)4/20/1999 5:12:00 AM
From: rupert1  Respond to of 97611
 
This is a big article in WSJ today -critical of COMPAQ Board but constructive.

April 20, 1999

Compaq Insiders Say Board
Ignored Major Warning Signs
By GARY MCWILLIAMS and JOANN S. LUBLIN
Staff Reporters of THE WALL STREET JOURNAL

While the problems at Compaq Computer Corp. may not be insurmountable, insiders say its board ignored key warning signs that could have given the huge computer maker a chance to avert some of the missteps now plaguing it.

A series of executive departures, botched efforts to streamline its distribution and a series of earnings shortfalls prompted the board to step in Sunday and remove Chief Executive Eckhard Pfeiffer. The crisis of confidence came to a boil after executives disclosed earnings for the first quarter ended March 31 would be less than half of Wall Street's projections.

Indeed, some say the board waited too long to act. Even as it swallowed up Tandem Computers Inc. and Digital Equipment Corp., bringing annual sales to $31 billion, Compaq had become a revolving door for managers. In the past two years, five of the 11 senior executives who ran the company have left through retirements or after clashes with Mr. Pfeiffer and former Chief Financial Officer Earl L. Mason.

Mr. Mason resigned Saturday during a meeting with three board members that was devoted to voicing displeasure with his performance. Mr. Mason Monday confirmed that he resigned Saturday but said, "I was not fired." Alliant Foodservice Inc., Deerfield, Ill., said Monday that Mr. Mason had agreed to become its chief executive.

The Houston company has missed its earnings projections for the first quarter in three of the last four years. On April 9, it disclosed results for the latest period would be less than half Wall Street's estimates.

Compaq's Uphill Climb
The promise, and problems, awaiting Compaq's next CEO:

Promise

Broadest array of sales outlets including retailers, dealers, industrial distributors, Internet and corporate sales
Early entrant and significant investor in Internet commerce via its AltaVista search and online business unit
Deep technology holdings including PCs, fault-tolerant computers, chip design and systems integration skills
Strong consumer-PC name that could pay off in the coming era of low-cost Internet devices

Problems

Must mesh overlapping sales outlets and policies that have become a liability in developing direct ties to customers
New Internet initiatives unlikely to be a priority as executives focus on the sagging PC business and completing the Digital Equipment integration
Hard decisions needed on staffing and the inherited computer designs and operating-software programs
Corporations increasingly buy directly from PC-only companies such as Dell

Its shares Monday slipped an additional 87 cents to close at $22.75 in New York Stock Exchange composite trading, after tumbling 22% last week. At its current price, Compaq is well below the depressed $28.50 it fetched even a year ago despite a 14% spurt in the Dow Jones Industrial Average.

One former manager says the board might have spared the company the rash of departures last year, and more than a dozen shareholder lawsuits that followed a February leak to a small group of investors about slowing sales, had it stepped in sooner.

"We lost vision, we lost empowerment, we lost speed," agreed former chief strategist Robert W. Stearns. "We replaced it with bureaucracy and a team that has not jelled."

Compaq Chairman Benjamin M. Rosen pledges to take action right away and disputes that the board waited too long. "There has to be a line between not waiting forever ... and acting capriciously." He says that the 1991 ouster of Compaq founder Joseph Rod Canion followed a seven-month review of his performance.

Analysts and observers say Mr. Rosen must pick a leader to run Compaq while sorting through a tangle of products and sales methods, the fallout from a failed strategy to simultaneously fend off low-cost rival Dell Computer Corp. while building a full-service computer maker to challenge International Business Machines Corp.

Insiders say dissatisfaction with Mr. Pfeiffer's management grew over an 18-month period. But the idea of replacing him wasn't broached by board members until about six weeks ago, said Ken Roman, a longtime director. Mr. Rosen, a venture capitalist who helped fund Compaq 17 years ago when it was started, then sought feedback from board members, industry analysts and employees.

At a dinner Thursday in New York, the Compaq chairman presented his findings to fellow directors in a gathering that stretched to six hours. "Sometime during that evening, we concluded that we needed a new chief executive," Mr. Roman said. "It was unanimous." Mr. Pfeiffer wasn't present at the meeting.

After Mr. Rosen rejected requests from board members to run Compaq as its interim chief executive, the group decided it would be headed by a committee of Mr. Rosen; Frank P. Doyle, a retired General Electric Co. executive; and R. Ted Enloe III, a longtime Dallas mortgage executive and investor. The three will live in Houston during the transition.

Even so, Mr. Rosen insisted Monday that he and the two directors who are running the leading personal-computer maker "aren't waiting for the full-time CEO to make changes" down the road. "We're not caretakers ... we're going to look at everything," he pledged. He declined to say what actions the board may take, saying a review has just begun.

Mr. Rosen said he disagrees with analysts who believe the company should shift the bulk of its corporate business to direct sales from resellers, or play down its involvement in consumer PCs, which face stiff price competition. "We still sell the bulk [of PCs] through resellers," Mr. Rosen observed. "We believe our fundamental strategy is correct."

Analysts say Compaq's consumer-PC business, which rang up 1998 sales of $4.9 billion, is likely to shrink as prices fall to less than $500. Some analysts say the consumer-PC operation doesn't provide adequate profits, and may not fit with Compaq's goal of becoming a full-line provider of corporate Internet systems.

Mr. Rosen disagrees. "We dominate the consumer-PC business," he said. "We feel pretty good about our competitive position. It is a good business to be in."

Can Compaq be fixed? The chances of a repeat of the 1992 turnaround, when the much-smaller, more-focused company dramatically increased sales and profits, are slimmer. But it can be done if the board moves quickly, experts say. Indeed, the experience of Apple Computer Inc., which was written off just a few years ago, holds important lessons for the Compaq board.

Apple's Steve Jobs has recruited a strong team and reinvigorated development and marketing. Just as important, Apple has reduced the number of dealers selling its products and lowered costs by selling direct via the Internet. "A great team can accomplish everything," Mr. Stearns said. "They have to seize the moment."

Next step: Sort out -- once and for all -- an approach to direct sales. Charles R. Wolf, an analyst at Warburg Dillon Read, says Compaq must irreversibly embrace direct sales, even if it alienates dealers.

Going direct is the only way to clip the 10% cost advantage he estimates that Dell Computer has in corporate PCs. "While the costs could be prohibitive in the short run," he says, "the distribution issue has to be dealt with, or in two or three years Dell will be the No. 1 PC vendor in the country."

Finally, Compaq must accelerate its integration of Digital Equipment, paring back such outdated businesses as manufacturing computer boards and putting a halt to a proliferation of technologies.

"The more difficult steps in the company integration haven't been achieved," said BT Alex. Brown Managing Director Philip C. Rueppel. "There needs to be a clear direction to customers [saying] where the company is going with all its multitude of technologies."



To: Craig Freeman who wrote (58861)4/20/1999 5:18:00 AM
From: rupert1  Respond to of 97611
 
Wall Street obviously likes Rosen. An important puff piece. Maybe it should eb Rosen for CEO. he appears to have lost about $135 million since CPQ dropped down from $51, so he's motivated.

April 20, 1999


--------------------------------------------------------------------------------


Compaq's Chairman Wields Ax
To Attempt to Protect His Legacy
By SCOTT MCCARTNEY and GARY MCWILLIAMS
Staff Reporters of THE WALL STREET JOURNAL

A year ago, Chairman Benjamin M. Rosen stood before Compaq Computer Corp. shareholders and urged them to keep the faith. He insisted that the company's troubles could be fixed and that 1998 would be remembered as "All's Well That Ends Well."

But all isn't well at Compaq. Before facing a likely tempest at this year's shareholder meeting Thursday, Mr. Rosen, with Shakespearean flair, ousted Chief Executive Eckhard Pfeiffer and once again moved to reshape the computer giant he helped create in 1982.

Compaq Faces a Tough Challenge

Compaq Computer's Board Removes Chief Executive Officer Eckhard Pfeiffer (April 19)

Even in the dizzying world of technology, the move caught many off guard. Yet to friends and longtime observers of the softspoken, understated venture capitalist, the shakeup was quintessential Rosen.

Mr. Rosen, 66 years old, is a strong advocate of independent corporate governance, who has testified before Congress on the perils of coziness between directors and CEOs. At the same time, he's a brilliant strategist who, as chairman of Compaq, has demonstrated an independent vision of where the company needs to go.


A lover of gadgets, he mixes Wall Street savvy with CalTech and Stanford engineering prowess. Before dropping the effort last year, Mr. Rosen spent millions trying to sell Detroit on a new type of engine his brother had developed. Behind the scenes, he became a technology heavyweight and a steward of developing companies, including current Internet-based start-ups like Ask Jeeves Inc.

But it is Compaq that friends say is "his baby" -- and his legacy. In 1982, a group of Texas Instruments engineers led by Joseph R. "Rod" Canion approached Mr. Rosen to seek backing for their idea to make computer components. Instead, Mr. Rosen proposed "luggable" computers. Ever since, he has been a quiet but active chairman, steering Compaq's course.

In 1992, when low-priced personal computers were emerging, Mr. Rosen secretly sent two executives to a trade show to gather independent market intelligence. Mr. Canion, a close personal friend, balked at Mr. Rosen's suggestion that Compaq needed to develop low-priced PCs. Mr. Rosen ousted him and turned the reins over to Mr. Pfeiffer, who had built Compaq's European operations and believed in cutting costs and prices.

"Ben is a guy who could hold not a single share of stock and be on a board and still do everything he had to do" about an underperforming CEO, says a Rosen acquaintance.

'Suffered Long and Hard'

Robert W. Stearns, a former Compaq strategist, says Mr. Rosen was emotionally wracked when he forced out Mr. Canion and couldn't have relished removing another executive in similar circumstances. "I think he suffered long and hard with the difficulty of his decision. These aren't easy things for Ben to do," says Mr. Stearns, who left Compaq in mid-1998 and is now a Houston venture capitalist.

But Mr. Rosen, who owns about 5.5 million Compaq shares, or less than 1%, clearly saw a company that risked missing the fast-moving Internet train, potentially leaving the world's largest personal-computer maker an also-ran.

"Ben is determined to do a couple of things in life," says Richard Shaffer, principal at the research firm Technologic Partners: "Improve his golf game, give away all his money and make sure Compaq survives him."

Mr. Rosen says he never moves hastily in major corporate decisions. "We don't act on one quarter's results," he said Monday. "There has to be a line between not waiting forever ... and acting capriciously. You try to strike a judicious balance."

Mr. Rosen's demeanor belies his obsessive determination. A frequent teller of corny jokes, he has delighted technology conferences with barroom tricks like balancing a chair on his chin. At home, he has a massive collection of technology magazines and scientific papers, and he is endlessly fascinated by new devices. Still, the natty New Yorker, who has his own airplane but no secretary, is considered the antithesis of a Silicon Valley tech nerd.

'Personal Vision'

"He was current with new technologies in the 1970s, and he's just as current today," says a longtime friend. "With that, he develops his own personal vision and sees things usually before most people do."

Since investing in Ask Jeeves, Mr. Rosen has joined the company's board and played an important advisory role, encouraging the company, for example, to license its searching technology to corporate customers, according to Dan Miller, a venture capitalist in Berkeley, Calif., who introduced Mr. Rosen to the company.

"He is a very, very hard worker -- I sometimes call him my shadow vice president of marketing," says Mr. Miller, who is temporarily acting as a marketing executive at Ask Jeeves. "He really digs in, wants to know what's going on. He wants to know about operations."

In an era when Internet investors move in and out of companies in a matter of minutes, Mr. Rosen's strategy of staying involved in his companies is refreshing, venture capitalists say. "I look at [Mr. Rosen] more as a founder of that company than as a venture capitalist," says William Hambrecht, a longtime Silicon Valley investor and founder of the investment bank Hambrecht & Quist LLC. "This is a very deep and personal commitment on Ben's part."

Mr. Rosen, who receives just $55,000 and about 31,000 shares a year as Compaq's chairman, may also feel some urgency to get the company back on track. Compaq has a mandatory retirement age of 70, and for Mr. Rosen that's less than four years away.

-- Nick Wingfield contributed to this article.