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Microcap & Penny Stocks : TSIG.com TIGI (formerly TSIG) -- Ignore unavailable to you. Want to Upgrade?

To: Bald Eagle who wrote (26198)	4/21/1999 11:06:00 AM
From: Paul Moerman	Read Replies (1) \| Respond to of 44908

same here, sorry to say :-(

To: Bald Eagle who wrote (26198)	4/21/1999 11:41:00 AM
From: cicak	Respond to of 44908

Hi Bald Eagle - <<Well, it's now over three weeks since I ordered some CD's from their site. So far, nothing! Not even an e-mail to apologize for the delay.>> <<I'm getting to the point where I'm about to ask for a refund on the card I bought. What's the point in buying a card to get discounts when the goods are not delivered. Sorry, but this is getting ridiculous! Still long, but very frustrated with TSIG's treatment of its customers.>> The unfortunate experience you are having now from a customer satisfaction standpoint is exactly what TSIG.com must avoid if it is ever to succeed. I realize the basic problem of customers not receiving their CD's lies with the distributor (Valley Media) but IMO you should have at least received an e-mail apologizing for the delay. On the bright side - at least this problem occurred before TSIG.com has a huge volume of orders coming in. Hopefully your CD's are on their way. :~) Regards, phil.com