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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Whiskey who wrote (6186)	4/23/1999 9:16:00 AM
From: Investor2	Read Replies (3) \| Respond to of 13953

Re: "If there is a mistake in your account you will never get it fixed and no one will call." If I may ask, why have you kept your account with E-Trade, considering the above? Also, you said you were fixing to open another account. Will you open your new account at E-Trade or somewhere else? Best wishes, I2

To: Whiskey who wrote (6186)	4/23/1999 9:26:00 AM
From: Diamond Jim	Respond to of 13953

W, If you want to appreciate your E Trade account, open an account with Ameritrade. It won't be long before you are much happier with your E trade account. jim

To: Whiskey who wrote (6186)	4/23/1999 11:11:00 AM
From: Bob Duncan	Read Replies (2) \| Respond to of 13953

"Going on 3 years with etrade and fixing to open another account..." Anyone "fixing" to open anything must be from the South. Sorry, but I think that expression is funny. I got flamed for using it at a recent consulting meeting, so I get to give you a hard time. hahahahah Anyway, congrats to Etrade longs. However, I just went short at 103, we now have a split AND earnings, what else is there to wait for? --bob

To: Whiskey who wrote (6186)	4/24/1999 12:06:00 PM
From: Peter Bernhardt	Read Replies (1) \| Respond to of 13953

Expect poor service once you have an account. A non etrade customer is more important than an existing etrade customer. If there is a mistake in your account you will never get it fixed and no one will call. Other than that everything is great. Going on 3 years with etrade and fixing to open another account. I've been an ETrade customer for over 3 years, too. And overall I've been satisfied with the service... So long as you don't attempt to trade on busy days or in a fast moving market. For options traders, in particular, effective trading through ETrade is practically impossible. ETrade wants to have it both ways. They encourage their customers to be active traders. But when the rubber hits the road, the service just isn't there. If there's a better service out there for active traders, sign me up. And I'm going to begin looking. ETrade has simply cost me too much money recently by fumbling trades, by having an increasingly unreliable web site and virtually non-existent customer service. I've learned time and again that you simply need to use this limited service for the purpose to which is it truly best suited: to provide low-cost and fair execution of trades in slow moving markets. For any other kind of trading, your guaranteed to get burned sooner or later. As a customer of E*Trade I couldn't be more dissatisfied. As an investor (bought the stock on a day when the web site actually functioned <8)), I couldn't be happier. - Peter B