To: QuentR who wrote (59950 ) 4/27/1999 5:01:00 PM From: Elwood P. Dowd Respond to of 97611
Compaq to Reauthorize Internet Channel by: Old_Blue_iiis (82/M/Hoboken, New Jersey) 72979 of 72989 CRN, By Aaron Ricadela Houston 12:55 PM EST Tues., Apr. 27, 1999 Compaq Computer Corp. as early as this week is expected to role[sic] out new commerical authorization requirements for online resellers, reversing the vendor's Internet channel shutdown in February. Compaq will unveil new terms and conditions for online resellers wishing to sell its commerical Deskpro, Prosignia, and Proliant PCs and servers, a company spokeswoman said. At the same time, the company plans to unveil a full program through which online-only retailers may qualify to sell its consumer Presario products, according to a second company spokeswoman. Compaq, the world's largest supplier of PCs, emphasized that there will be two separate and distinct sets of requirements for commercial and consumer authorization. On Feb. 22, Compaq revoked online-only resellers' authorization to sell its Presario line, as it developed new program requirements for the rapidly growing Internet channel. Compaq also suspended commercial authorization from all but one such company, Value America, Charlottesville, Va. Compaq said at the time it would take as long as 90 days to develop new requirements, though today's announcements comes a little more than two months after suspension was enforced. Compaq officials have also said the company will impose stricter pre- and post-sales program requirements for its commercial line. For example, companies seeking consumer authorization will need to set up a toll-free customer support number staffed by manufacturer-trained representatives, one online reseller said. The reauthorization process is seen in part as Compaq's response to the low-ball pricing tactics of Internet retailers including Buy.com. Aliso Viejo, Calif., which Compaq believes devalue its products, industry watchers said. A Compaq spokeswoman said Buy.com would not be one of the Internet resellers to receive new authorizations. A Buy.com spokeswoman said last week Chief Executive Greg Hawkins plans to meet with Compaq within two weeks to discuss regaining sales rights. According to industry sources, Compaq is expected to reauthorize at least four companies to sell its commercial PCs on a pilot basis. Those companies are believed to include Value America, MegaDepot.com, Seattle, and HardwareStreet.com, Reno, Nev. Posted: 04/27/99, 4:24PM EDT as a reply to: Msg 72977 by gay_sayer Related Links Quote Profile Research Insider Go to: Start | Most Recent | Msg #: