Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : Ask A.B.Watley -- Ignore unavailable to you. Want to Upgrade?

To: Brett Verinck who wrote (97)	4/27/1999 6:59:00 PM
From: Ilya k.	Respond to of 140

Unfortunately, I'm overseas and a phone call to your staff ends up on endless hold, or unanswered voicemail. However, I have a friend also in Europe who is a Watley client (and is otherwise satisfied with your service -- but not with European PTTs) who tells me that 4 emails to your support staff and one email to you on the provision of Frame Relay have gone unanswered. Soooooo, how about an explanation here on how you arrange provision of Frame Relay (or who I would contact to arrange same)? Alternatively, if someone could answer the unanswered emails, they will be forwarded to me so that I can pass them along to the local PTT office to see if it can arrange the local loop. Thank you

To: Brett Verinck who wrote (97)	6/7/1999 9:32:00 AM
From: Straight Up	Respond to of 140

Brett I am really annoyed. Everyday it is a new problem over at Watley. It is 9:28 and I can not trade. This morning permissions were not loaded correctly and now my positions and account info is wrong. I do not need this additional stress on a Monday morning. For the past few months the Ultimate Trader system and the Watley Customer Service Dept has really gone down hill. Straight Up PS - The story gets better. I just tried to call in a trade and was put on hold. Losing a lot of money right now because of Watley.

To: Brett Verinck who wrote (97)	6/8/1999 9:04:00 AM
From: Straight Up	Respond to of 140

Ok, Now its Tuesday morning - 8:55 and the Quote server is down! Another day starts with lost opportunity because of Watley. Honestly, this is unacceptable. Each day its something else. I am very disappointed. Straight Up

To: Brett Verinck who wrote (97)	6/8/1999 12:23:00 PM
From: Straight Up	Respond to of 140

Still Tuesday. 12:15ish and my Quotes server is down again. Straight Up

To: Brett Verinck who wrote (97)	6/8/1999 12:58:00 PM
From: Straight Up	Read Replies (1) \| Respond to of 140

Quote server still down Straight Up