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Technology Stocks : FirstWave Technologies (FSTW) -- Ignore unavailable to you. Want to Upgrade?

To: Buddy M who wrote (1089)	4/27/1999 9:16:00 PM
From: Roger A. Babb	Read Replies (1) \| Respond to of 9677

Buddy, the sales technique that seems to work with Netgain is to get it in front of the actual users via a demo from the Firstwave remote hosting site. Netgain is not an "empire builder" for the customers IT staff, but is intuitive to use for the actual sales reps. Netgain has all of the basic needs and some of the more advanced features of the client/server monsters, but not all. What Netgain does have is simplicity of installation and ease of use on the client side. A sales rep at a remote location with a new laptop who has never used the product before can be up and running via Internet in a few minutes. Very user friendly. This simplicity is a hot button for many potential customers while others remain on the "bigger is best" kick. I continue to believe that the CRM training seminars are capable of generating good sales and would like to see them used more as a Netgain promotion.