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To: Y-fall who wrote (3250)	4/28/1999 7:37:00 PM
From: chris431	Read Replies (1) \| Respond to of 18366

Hmmmm....could fit: xerox.com Story below: Xerox Announces 'No New Products'; Knowledge Initiative to Generate 50 Percent of Revenue "Digital technology and the Internet allow us to move information at the speed of light. Xerox will enable its customers to leverage knowledge at the speed of business." LONDON and CHICAGO, Apr 27, 1999 -- Xerox Corporation today announced no new products. Instead, the company revealed a strategy to mobilize its global direct- sales force behind an initiative that, over a 10-year horizon, will grow to represent as much as 50 percent of Xerox' business and act as a catalyst for the company's sustained digital growth. Xerox unveiled the first 17 offerings in the Xerox "Global Industry Solutions Portfolio." These solutions, many of which are Internet enabled, link people-based services, hardware, software, and network services in a package that solves a customer problem, improves a work process or creates a market or competitive advantage. They address industry-specific needs for Xerox customers in the document-dependent environments of financial services; manufacturing; graphic arts; and the public sector." The company also introduced a suite of Tools for Knowledge Sharing designed to help customers leverage their intellectual assets. "These solutions become ratchets for knowledge -- competitive levers for our customers -- and galvanize an immense opportunity for Xerox," Rick Thoman, Xerox president and CEO, said at a global announcement held in London and replicated in Chicago. "Digital technology and the Internet allow us to move information at the speed of light. Xerox will enable its customers to leverage knowledge at the speed of business -- in the office, across the enterprise or around the world," Thoman added. The framework to deliver industry-specific solutions and knowledge-sharing tools represented the first time that a major Xerox announcement designed to drive new market opportunities and build sustained revenue growth did not include any new hardware, a reflection of the company's focus on capturing digital opportunities and leveraging competencies in software, consulting and network integration. Global Industry Solutions Portfolio Each offering within the Global Solutions Portfolio is designed to streamline document-intensive business processes, create value for Xerox customers, and allow them to better manage costs and assets. The end-to-end solutions announced today bundle replicable packages of software, hardware and services -- each custom-tailored by Xerox industry specialists to meet individual customer requirements. Many build on the advantages of the Internet. The company is initially concentrating on the graphic arts industry, where publications are the product, and on financial services, manufacturing and the public sector, where documents -- either digital or hard copy -- are critical to their business processes but are outside the organization's core competency. "The Xerox solutions offer organizations the opportunity to make significant improvements in the way they conduct business or operations," said Michael Ruffolo, president, Xerox Document Solutions Group. "Our world-class digital document technology coupled with our software and services skills uniquely position Xerox to deliver value to our customers globally." The solutions attack problems that include: publishing digital books on demand; producing individualized materials to nurture customer relationships; leveraging the Internet for delivery of university course materials, bills or reports; customizing product documentation without slowing time to market; and managing costs and eliminating obsolescence of printed materials. Tools for Knowledge Sharing Xerox today also announced a suite of tools that will enable customers to share and leverage knowledge throughout an enterprise and realize a greater "Return on Knowledge." The suite ranges from tools to improve individual productivity to solutions that can enhance the effectiveness of an organization. Among the new introductions: 1. askOnce, an interface to web search engines, data information retrieval facilities and knowledge databases. It provides unified user access to external and internal knowledge sources to simplify search, retrieval and use of information. 2. MobileDoc™, a tool that combines software and services to provide mobile professionals with remote access to their documents from anywhere, at any time via thin clients such as smart phones, two-way pagers and personal digital assistants. 3. EcoWorx™, a solution that can cut the cost of compliance with environmental health and safety and ISO regulations, improving productivity by automating document workflow processes. 4. High Impact Custom Catalogs, a start-to-finish marketing solution developed in partnership with RTMS (Milwaukee, Wis.). It will enable customer-centric businesses - from department stores to telephone companies - to create and produce completely individualized marketing campaigns, even when communicating to millions of customers. These campaigns can be tailored for individual customers and can be designed, analyzed, modified and now, printed immediately and automatically from a single system. The Global Industry Solutions Portfolio and Tools for Knowledge Sharing comprise the first announced elements of Xerox strategy to deliver services that focus on leveraging and unlocking the content of documents to share knowledge across an organization.