To: Thinking Long who wrote (27 ) 5/10/1999 1:57:00 PM From: Englishbob Respond to of 99
News release 10th May Regards EB VANCOUVER, May 10 /CNW/ - Burnt Sand Solutions Inc. is pleased to announce that it has completed on time and for a fixed price the customization and delivery of a sales force automation system for Teleglobe Communication Services Inc. Teleglobe had selected Siebel Sales Enterprise Software as their foundation product for customer interaction across a number of departments. Utilizing our UpFront!(TM) Delivery Process, Burnt Sand was able to manage each phase of the project to ensure Teleglobe's objectives and timelines were achieved. "We are very proud to have been selected as the integration partner for their sales force automation project. Teleglobe's new system will help to consolidate business information into one easy to use system," stated Paul Bertin, President, Burnt Sand Solutions Inc. Teleglobe and Burnt Sand jointly managed the entire project. Working together the team conducted a series of workshops in order to understand Teleglobe's business processes. These sessions helped Teleglobe understand the level of customization required to integrate the Siebel application software into their existing business processes. "This customer management system (based on Siebel Sales Enterprise application) was designed to provide us with an effective, state-of-the-art infrastructure capable of integrating and supporting every aspect of our operations," said Didier Bussy, Project Manager, Teleglobe Communication Services Inc. "The ultimate goal of this system is to better understand our customers so we can achieve the highest level of service in the industry." About Teleglobe. Teleglobe is recognized as a world leader in international telecommunications. Through its subsidiary, Teleglobe Communications Corporation, the company develops and supplies global connectivity services to carriers, multinational corporations, Internet service providers and broadcast customers worldwide. Teleglobe operates one of the largest global networks linking upwards of 240 countries and territories, and is the third largest owner of international undersea fiber optic cable systems. Teleglobe's Business Retail division, which has offices in Montreal, Toronto, Ottawa and Vancouver, offers a complete portfolio of voice, data and Internet solutions directly to Canadian companies with critical international telecommunications requirements. Teleglobe's Web site address is teleglobe.ca . About Burnt Sand Solutions Inc. Burnt Sand Solutions Inc. is a leading new breed of management consulting and systems integration firm. The company helps its clients achieve their competitive advantage through the delivery of high quality professional services and the deployment of technology-enabled strategic business solutions such as Customer Relationship Management, E-Commerce, Knowledge Management Solutions, Energy Marketing and E-Trading, Data Warehousing and Business Intelligence Solutions. These integrated solutions utilize leading technologies that are generally WEB-based or WEB-enabled. Burnt Sand partners with clients in three core disciplines: Burnt Sand Strategies helps clients develop breakthrough business models and processes through business strategy consulting and needs analysis. Burnt Sand Professional Services provides expert application design, development and project implementation services to help clients build and deploy solutions that create competitive advantage. Burnt Sand Solutions Integration delivers complete solutions in the practices of enterprise-wide Customer Relationship Management Solutions and Net Solutions including network architecting, security and systems engineering services for complex network applications. Burnt Sand has five offices and approximately 120 employees throughout Canada and the United States.