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Non-Tech : Web Street Securities (WEBS) -- Ignore unavailable to you. Want to Upgrade?

To: D PARKER who wrote (1008)	5/1/1999 5:37:00 PM
From: Esteban	Respond to of 1339

Dave, If the volume that day was out of the normal range for the stock, the MM that they sent the order to could have turned off their automatic execution system and gone to manual entry, at the slowest pace allowed by NASD rules. A ten or eleven minute delay is well within the realm of possibility with manual execution. You say you saw 100,000 shares traded in the next 30 minutes. The key is how many did you see at prices better than or equal to your fill prices during the time period your order was active, especially during the eight minute gap between 10:09 and 10:17. The shares traded during this time don't guarantee you a fill (they would on NYSE, but not Nasdaq) but they can indicate that your order may have been mishandled. Please don't misunderstand me, I'm not defending Web St., just trying to understand what could have happened. Whatever the reason for the poor execution, there is no excuse for not giving you an explanation that you could either accept or reject. They should tell you what market maker they sent the order to, and call that MM for an explanation. Esteban