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Technology Stocks : CheckFree Holdings Corp. (CKFR), the next Dell, Intel? -- Ignore unavailable to you. Want to Upgrade?


To: jjs_ynot who wrote (5230)5/1/1999 11:48:00 PM
From: HRM  Read Replies (1) | Respond to of 20297
 
No problems this evening when updating accounts and paying bills through Quicken. Also, payments scheduled for this week went through ok.

On a separate front - anyone have any ideas on what the potential financial impact could be from the guaranteed service level agreements mentioned below?

For instance, only about 15% to 20% of Wells Fargo's 860,000 online banking customers use either Quicken or Microsoft Money software, said spokeswoman Wendy Grover.

For those customers, she said, the bank has agreed to waive a month's
worth of online banking fees if they had problems due to CheckFree's
glitch.

Meanwhile, Wells Fargo will hold discussions with CheckFree, which
operates for the bank under an agreement that mandates a guaranteed
level of service, Grover added. Elsewhere, First Union is negotiating with CheckFree about possibly waiving late fee charges for customers whose payments were delayed.