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To: Stormweaver who wrote (16086)5/3/1999 10:41:00 AM
From: Mike Milde  Respond to of 64865
 
I've bought three DELL's and will likely buy more. It's a great company to buy a PC from. But if you surf on over to www.dejanews.com and search the newsgroups you will find many irritated users that did not get their hardware problems fixed in 24 hours. I don't think it's DELL's fault so much, it's just that a 24 hour on-site hardware fix is not realistic.

Mike



To: Stormweaver who wrote (16086)5/3/1999 12:36:00 PM
From: John Carragher  Read Replies (1) | Respond to of 64865
 
Dell charges an additional $90 approx. for year two and three in house) otherwise you need to box up the computer and ship it back to them. John

I bought a dell a few months ago and only the first year is covered for service the next two you need to ship back to Texas....


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