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Gold/Mining/Energy : Day trading in Canada -- Ignore unavailable to you. Want to Upgrade?


To: Oliver who wrote (3115)5/5/1999 5:02:00 PM
From: Mr.Manners  Respond to of 4467
 
nope.. they said they just weren't as busy as usual...



To: Oliver who wrote (3115)5/7/1999 10:07:00 AM
From: Abbeydale  Respond to of 4467
 
Oliver

I have been with SDB for 2 years and have noticed a definite decrease in service (ie hold time) in the last three months. I complained a couple of times to their Alberta Floor Manager (Nancy Bowley 1-800-661-1955) and it appears to have paid off. I too got a welcome "second ring" answer yesterday... it is about time! Just goes to show that bad service should be identified and dealt with and good response should be rewarded. Good Job Nancy!

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